Tom Sparks Auto
Dekalb, IL
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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No Pressure Sales I highly recommend Tom Sparks Auto to all used car buyers. The whole staff is very friendly and pleasant to work with. The atmosphere is very relaxe I highly recommend Tom Sparks Auto to all used car buyers. The whole staff is very friendly and pleasant to work with. The atmosphere is very relaxed and the sales team is a "no pressure" team. The no haggle pricing keeps the vehicle pricing consistent/comparable with KBB and CarMax. They have a full service repair shop and provide a loaner vehicle if needed. This is the third vehicle our family has purchased from Tom Sparks and will go back again when the time comes. More
Excellent customer sevice Your dealership is the easiest and friendliest to work with. Normally the car shopping experience is a stressful one but working with you has made it Your dealership is the easiest and friendliest to work with. Normally the car shopping experience is a stressful one but working with you has made it a breeze! More
Very good experience; worth the drive We had some issues with the bank and with SOS; none of which were issues with Tom Sparks. Ruben worked with us to make sure that my son could drive aw We had some issues with the bank and with SOS; none of which were issues with Tom Sparks. Ruben worked with us to make sure that my son could drive away in his new car even though all of the issues were not yet taken care of. Brad the salesman was very good and not pushy; I appreciate that. More
Love my new ride. I love my new Equinox and appreciate the great service I received. Ruben treated me very fairly with my trade-in and my new car. I love my new Equinox and appreciate the great service I received. Ruben treated me very fairly with my trade-in and my new car. More
Our great experience! My husband works in Dekalb, yet we live almost 1 hour away. On a recent trip through town my husband saw an SUV that he thought we would like. We took My husband works in Dekalb, yet we live almost 1 hour away. On a recent trip through town my husband saw an SUV that he thought we would like. We took the 1 hour trip to the dealership and we were not disappointed! Dan, our salesman was friendly and courteous. He explained our purchase without pressure. We were able to test drive the SUV and even purchase it that day. We are so happy with our new Chevy Traverse. We recommended Tom Sparks to our family and friends right away and we will continue to recommend the team at Tom Sparks again and again. More
Very good experience We will return here for our next vehicle Great customer service from all parties involved no haggling and was honest about all aspects of the sale We will return here for our next vehicle Great customer service from all parties involved no haggling and was honest about all aspects of the sale More
A genuine Small Town Experience Had the unexpected need for a newer, reliable vehicle and I'm so happy that I went with Tom Sparks! This is the 5th car members in my family have purc Had the unexpected need for a newer, reliable vehicle and I'm so happy that I went with Tom Sparks! This is the 5th car members in my family have purchased from Tom Sparks and it all has to do with the quality of the experience. I would send anyone looking for a vehicle to Tom Sparks, even if they had to drive from out of town, because they are a dealer you can trust. More
Integrity and great service A car dealership with very trustworthy salesmen and an excellent, honest service department. This is our tenth year doing business with Tom Sparks Aut A car dealership with very trustworthy salesmen and an excellent, honest service department. This is our tenth year doing business with Tom Sparks Auto and we look forward to working with them in the future. More
Our only dealer for years and years This is the only place we go for cars. If Tom Sparks has a car on the lot, it's only because it's "good enough" to sell. Plus, we have absolute conf This is the only place we go for cars. If Tom Sparks has a car on the lot, it's only because it's "good enough" to sell. Plus, we have absolute confidence in the service staff -- no worries that they will give bad advice. More
From Oak Creek Drove over 100 miles on the recommendation from a relative. It was worth the drive. Don't often find a two year old car with 10,000 miles. The salesma Drove over 100 miles on the recommendation from a relative. It was worth the drive. Don't often find a two year old car with 10,000 miles. The salesman was very helpful and we took the car for a test drive without the salesman in the back seat breathing down my neck. Would never happen around Milwaukee. Wrote a check and drove the car home. Also a surprise. Love the car. Had to get a teenager walk me through the electronics. Never thought I'd be talking to a car in my old age. I would make the drive again to buy a car from this dealer and would recommend them to friends. More