Tom Sparks Auto
Dekalb, IL
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 172 reviews
Cheap and I don't mean the cars I think I got an okay deal but since I've only had the car one day, we'll see. The salesperson Dan was nice but very forgetfull. Also, it would I think I got an okay deal but since I've only had the car one day, we'll see. The salesperson Dan was nice but very forgetfull. Also, it would have been nice if they would have filled the gas tank up instead of giving it to me on empty. This is the second car I have purchased from them and paid all cash so the gas thing really ticks me off Of course they gave me 3 months free On-Star as stressed by Dan the salesperson. Ha,Ha, OnStar gives new customers a 3 month free trial so it did not cost this dealership a dime. More
Friendly Staff This was the most pleasant experience I have had in 20 years dealing with various dealerships. The staff as a whole are top notch. This is the type of This was the most pleasant experience I have had in 20 years dealing with various dealerships. The staff as a whole are top notch. This is the type of small family oriented business which makes this country great. If you expect great service, a friendly and knowledgeable staff, then this is your dealership. I encourage anyone looking for a new/used vehicle to visit Tom Sparks. More
Cool dealership 100+ miles away This is my second vehicle (and my hubby bought some too) at this dealership and I just love doing business with Tom Spark and his team. Brad, the sale This is my second vehicle (and my hubby bought some too) at this dealership and I just love doing business with Tom Spark and his team. Brad, the salesman made the deal work for me, Ruben took care of the legal and money part, and the gal in the office made me a fresh pot of coffee. Just a very relaxed, friendly, fair and fun way to take the tedious task of buying a car to a new level. Living in Wisconsin makes it a bit difficult to manage a "close" relationship, such as vehicle maintenance, but when it comes to finding some "pearls" I have no problems driving 100+ miles (one way). Thanks everyone and see you next time gang! Liza Ekstrand More
Low pressure and very helpful! Car shopping can be stressful but not with Tom Sparks Auto! The easy to navigate web site (with videos) made checking out cars easy, and the 110-poin Car shopping can be stressful but not with Tom Sparks Auto! The easy to navigate web site (with videos) made checking out cars easy, and the 110-point inspection process, set my mind at ease about buying a used car! I went back and forth between a couple of different cars and the staff was very helpful. They listened to what I was looking for and educated me on the differences between the vehicles. With a last minute change, they were very accommodating and fun to deal with. Ruben and Brad made paperwork a breeze! More
Great service, easy to work with! Made buying my first vehicle enjoyable and stress free. Easy to talk to and had a great vehicle for a great price. I will be back again! Made buying my first vehicle enjoyable and stress free. Easy to talk to and had a great vehicle for a great price. I will be back again! More
AWESOME!! Our experience with Tom Sparks Auto was first rate! Dan Gailey and Ruben Perez made our purchasing experience quick, easy to understand and stress fre Our experience with Tom Sparks Auto was first rate! Dan Gailey and Ruben Perez made our purchasing experience quick, easy to understand and stress free! When we need another car, we will most certainly go back to Tom Sparks Auto. And, I love, love, love my car!! More
Positive Purchasing Experience We would highly recommend Tom Sparks Automotive to anyone looking to purchase an auto. Everyone from Dan, our saleman, to office staff and detailers We would highly recommend Tom Sparks Automotive to anyone looking to purchase an auto. Everyone from Dan, our saleman, to office staff and detailers were very helpful and courteous, making for a very positive purchasing experience. They take the time and put great effort in making sure you are satisfied. We would not hesitate to refer family and friends. More
Easy purchase No pressure sales, easy and smooth transaction. I really liked that there weren't a bunch of sales guys standing around outside the place waiting to f No pressure sales, easy and smooth transaction. I really liked that there weren't a bunch of sales guys standing around outside the place waiting to force you into a sale. They had a very laid back atmosphere which I think is important. I came into the dealer with my own financing already, but decided to give them a chance to match the rate so I could get everything done at one time ..and they did it! The whole process from test driving a couple cars to driving off the lot in my new car was about 2.5 hours. More
Great Buying Experience I had a an excellent time buying a car from Tom Sparks Automotive. They were very friendly and went above and beyond to make you feel comfortable and I had a an excellent time buying a car from Tom Sparks Automotive. They were very friendly and went above and beyond to make you feel comfortable and find a car that fits your needs. All of the cars very priced fairly and you could tell that they honestly cared about you and weren't just looking for a sale. I would buy from them again in a heartbeat and will be telling others to do so also. More
Great service I would defiantly go back to Tom Sparks if I needed another car. It was my first time buying a car and Brad was very helpful with explaining everythin I would defiantly go back to Tom Sparks if I needed another car. It was my first time buying a car and Brad was very helpful with explaining everything to me. More