Tom Sparks Auto
Dekalb, IL
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 172 reviews
Glad to be back at Tom Sparks My husband and I were very happy with buying our Buick LaCrosse from Dan Gailey. I had especially wanted to work with him as we had bought a car from My husband and I were very happy with buying our Buick LaCrosse from Dan Gailey. I had especially wanted to work with him as we had bought a car from him before. I trust Dan completely. Ruben made working through all the paperwork, painless. More
BEST dealership around!!! Just purchased a 2014 Silverado. This makes the 6th vehicle we have bought at this dealership over the past 21 years. The sales and service departme Just purchased a 2014 Silverado. This makes the 6th vehicle we have bought at this dealership over the past 21 years. The sales and service departments are both outstanding. Very friendly and work their best to satisfy the customer. The dealership always has a great selection of high quality late model used vehicles at reasonable prices. When we decided it was time change vehicles, I asked my wife what she would like to get. Her response? "Depends on what Tom Sparks has." We can't imagine buying a vehicle from anywhere else. Thank you very much Dan & Ruben for your superb assistance (as always) with our purchase. Also, a shout out to Bob and Mark in the service department. Whenever we have needed service, they go above and beyond to ensure everything is handled quickly and to our satisfaction. Thanks guys! More
Will not go anywhere else! I absolutely love this place. I had my first experience with them through their service department which was extremely fast and very knowledgeable. My I absolutely love this place. I had my first experience with them through their service department which was extremely fast and very knowledgeable. My wife needed a new car when hers broke down so we checked out Tom Sparks. Ruben was very helpful and let us actually go on a test drive by ourselves! It was a nice change of pace. From then on, the experience was actually enjoyable to the point where the three of us were laughing and joking around. It was a short process, almost no waiting, but Ruben made sure to go over everything we were signing and made sure we understood everything. I highly recommend Tom Sparks for service and amazing people! More
Love my 2016 Buick Enclave! Brad helped make my big purchasing experience less stressful for sure! Will definitely keep you in mind for our next purchase. Brad helped make my big purchasing experience less stressful for sure! Will definitely keep you in mind for our next purchase. More
09 Honda Accord I purchased my car from Tom Sparks Auto a few years back. I recently had my car in for service. Extremely pleased with the level of service I received I purchased my car from Tom Sparks Auto a few years back. I recently had my car in for service. Extremely pleased with the level of service I received. Would recommend sales and service needs to friends and family!!! More
Town & Country Great hassle free experience and professional people to deal with. Look forward to dealing with the service department. Look forward to many good yea Great hassle free experience and professional people to deal with. Look forward to dealing with the service department. Look forward to many good years with our purchase More
Easy car buying experience! My wife and I picked a rainy, dreary day to go look at a car we were shopping for for a little while online. We saw one here in town and thought we'd My wife and I picked a rainy, dreary day to go look at a car we were shopping for for a little while online. We saw one here in town and thought we'd check it out. So glad we did. The whole thing turned out to be the most pleasant, easiest car buying choice I've ever made. Quality vehicles at no hassle, or haggle, prices. And the folks there, from the sales staff to the service department, are friendly caring people to deal with. I highly recommend this dealer if you are in the market for a newer used vehicle at a price and service that's hard to beat! More
Great experience every time! We just bought our 6th car from Tom Sparks, and have had a great experience each time! There's never any pressure to make a decision that day, and th We just bought our 6th car from Tom Sparks, and have had a great experience each time! There's never any pressure to make a decision that day, and they were even able to find us exactly what we wanted when it wasn't on the lot. I love that I can grab a cup of coffee, walk around the lot and chat with anyone there about what I'm looking for. I appreciate that maintenance and oil changes are reasonable so I can continue to take my car back there for maintenance and service. They're honest, caring, hard-working people, which makes it an easy decision to go back there every time. More
Painless Process it was painless and easy! this experience was overall the best experience i've had at a dealership. This salesman were very friendly. I will be return it was painless and easy! this experience was overall the best experience i've had at a dealership. This salesman were very friendly. I will be returning! More
Extremely positive experience. No pressure during visit. Everything was handled with professionalism. Given time to evaluate any auto of interest. Plenty of time given for test driv No pressure during visit. Everything was handled with professionalism. Given time to evaluate any auto of interest. Plenty of time given for test drives. Will definitely purchase another vehicle from this dealership. More