
Tom Sparks Auto
Dekalb, IL
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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This was my first time buying a vehicle with financing off of a dealer lot. The experience was very straightforward and pleasant. Ruben was very helpful and more than happy to answer questions and explain off of a dealer lot. The experience was very straightforward and pleasant. Ruben was very helpful and more than happy to answer questions and explain anything I had questions about. More
Ruben and Brad were fantastic to work with. Answered any questions before I even walked on the lot. The whole process was simple and the price was on point. No need to do any haggling. Highly Answered any questions before I even walked on the lot. The whole process was simple and the price was on point. No need to do any haggling. Highly recommend!!! More
I was very upset when I found out my car that was there for service was going to be very expensive to fix. In reality it wasn't worth fixing. Bob was truthful and I appreciate his honesty. Brad the sales p for service was going to be very expensive to fix. In reality it wasn't worth fixing. Bob was truthful and I appreciate his honesty. Brad the sales person was just great. His sense of humor made my bad night turn into a good one. He helped me get financed and showed vehicles within my budget. Really enjoyed working with him. The next day Rubin walked me threw the pile of paperwork. He was so organized and it went real smooth. Bob from service came into the office to make sure Rubin was treating me right. Lol A great team that works there! More
No pressure, answered all of my questions (very knowledgeable about the product) My wife and I made an appointment, we were early and he was there to greet us. Very professional without being stuff knowledgeable about the product) My wife and I made an appointment, we were early and he was there to greet us. Very professional without being stuffy. Salesman Brad Mayo, I highly recommend him. More
No pressure, answered all of my questions (very knowledgeable about the product).My wife and I made an appointment, we were early and he was there to greet us. Very professional without being stuf knowledgeable about the product).My wife and I made an appointment, we were early and he was there to greet us. Very professional without being stuffy. Salesman Brad Mayo, I highly recommend him. More
Ruben was the one that helped me get a new truck & was treated right, everything was done nicely and couldn’t have ran smoothly, 10/10 recommend! 😊 treated right, everything was done nicely and couldn’t have ran smoothly, 10/10 recommend! 😊 More
I have used the service department for about 15 years or more and wouldn’t be coming back if I didn’t trust them. They are reasonable and very knowledgeable and wouldn’t go anywhere else!! more and wouldn’t be coming back if I didn’t trust them. They are reasonable and very knowledgeable and wouldn’t go anywhere else!! More
I can’t speak highly enough of Brad Mayo and the team at Tom Sparks. Just purchased my 2nd vehicle from them and the entire process was flawless from start to finish. Excellent customer service, large selec Tom Sparks. Just purchased my 2nd vehicle from them and the entire process was flawless from start to finish. Excellent customer service, large selection of high quality used vehicles. Tested a few out and Brad was kind enough to walk me through the features, benefits, etc. before I took each car for a spin. Reasonable prices and the entire paperwork process was a breeze thanks to Ruben. Even after the sale was complete they took care of a minor issue I had no questions asked - they are going to make sure you walk away feeling completely satisfied with your purchase. Bob in service is fantastic also, great communication and always so pleasant. Rare gem to find this level of genuine, personalized customer service. I would highly recommend this dealer to any friend or family member, very pleased with my experiences and exactly why I will be a loyal repeat customer. More
Purchase was fast they were very patient and I wasn’t rushed into buying they took the time to show me different cars test drive them they understood what I was looking for. Amazing place! rushed into buying they took the time to show me different cars test drive them they understood what I was looking for. Amazing place! More