Tom Roush Mazda Mitsubishi
Westfield, IN
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Smaller Tom Roush location but a great sale experience. This is a smaller Tom Roush location but you never know where you can find unexpected bargains. Salesman Larry worked with me to get me into the This is a smaller Tom Roush location but you never know where you can find unexpected bargains. Salesman Larry worked with me to get me into the the vehicle I wanted. I had pre-approved financing but got a better deal from the dealership. I really liked the look of the vehicle online and loved it when I saw it in person. It's only been one day but I've already looked out the window @ my "new" 2014 Mazda 5 and smiled numerous. In my lifetime I've purchased about 15-20 vehicles; mostly new vehicles; despite the temperature being below 0, this was the one of the quickest & most pleasant purchase appearance I've ever had! More
Unexpected Service! My husband and I went in without an appointment and received unexpected excellent service! We instantly got a sales rep to sit down with us and go ove My husband and I went in without an appointment and received unexpected excellent service! We instantly got a sales rep to sit down with us and go over everything we might want/not want in a vehicle to find our perfect vehicle! It was cold and snowy and he took the time to start and heat up the cars that we wanted to see before getting in! A few hours later we left with the vehicle we wanted paperwork done and drove off the lot a satisfied customer, very grateful for the outstanding service! More
Great work as always Timely and fast. Did work expected and washed car. Pleasant and polite. Had appointment, arrived early and they got me in early. Did not take more tha Timely and fast. Did work expected and washed car. Pleasant and polite. Had appointment, arrived early and they got me in early. Did not take more than 40 minutes for oil change and tire rotation. More
Mazda recall Friday, December 15, 2017 Scheduled an appointment for my wife's 2013 Mazda CX-5 to have factory recall (9916H) performed. The appointment was f Friday, December 15, 2017 Scheduled an appointment for my wife's 2013 Mazda CX-5 to have factory recall (9916H) performed. The appointment was for Tuesday, December 12, 2017 @ 7:45 AM and I was out of the dealership by about 8:20 AM. More
You receive professional service, good timing, good explanat Their service is very professional and descriptive. They tell it like it is. and I thank you Corey and crew. Very friendly service. They also have a M Their service is very professional and descriptive. They tell it like it is. and I thank you Corey and crew. Very friendly service. They also have a Marine on board!!!!!. More
Friendly and Organized This dealership was well organized, friendly and not too pushy. They had our best interests in mind and did not try to get us to spend more money than This dealership was well organized, friendly and not too pushy. They had our best interests in mind and did not try to get us to spend more money than we were wanting. Though the buying process took quite a bit of time, the staff remained patient and kind to us throughout the entire experience. More
Generally quick service on terrific Mazda vehicles Generally good place to do business although pricing on service a bit high. Sales operation very good but once again my negotiations on new car 2 year Generally good place to do business although pricing on service a bit high. Sales operation very good but once again my negotiations on new car 2 years ago were a bit err..not as well as I prefer. More
Just became a new Mazda fan! Andre was very informative about the CX-5 before, during, and after we test drove. He explained and had us use almost all of the features of the vehic Andre was very informative about the CX-5 before, during, and after we test drove. He explained and had us use almost all of the features of the vehicle, which was something neither of the other dealerships did for us. After we decided to purchase, Andre and his team made sure everything was taken care of before we drove away. More
Always wonderful This is the 3rd car I've gotten through Tom Roush, it's always been a pleasant experience! Comfortable setting and very friendly staff! I will be retu This is the 3rd car I've gotten through Tom Roush, it's always been a pleasant experience! Comfortable setting and very friendly staff! I will be returning. More
Found my dream car Sales rep, Brent Cassidy, was a joy to work with along with the finance and service reps. Truly a very professional staff. I have had previous pleasa Sales rep, Brent Cassidy, was a joy to work with along with the finance and service reps. Truly a very professional staff. I have had previous pleasant experiences with the Roush dealership on the Mazda service side with two Miatas that we have owned in the past. I was glad to stumble across the used Corvette that we purchased at your dealership this past week. The Car Guru internet site led me to the car that you had on your lot that I had been looking for. More