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Tom Roush Mazda Mitsubishi

Westfield, IN

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350 Reviews

525 David Brown Dr

Westfield, IN

46074

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Showing 350 reviews

March 12, 2018

Tom Roush Lincoln TERRIFIC! While Roush has a large inventory of new vehicles in stock, they had to go to the Detroit area to find the exact Lincoln we wanted and bring the it ba More

by Greg and Joyce Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Matthews, Ray Contee
Mar 15, 2018 -

Tom Roush Mazda Mitsubishi responded

Thanks so much Greg and Joyce, we are thrilled that you're so happy with your experience with us! We were very happy to go that extra mile to make you happy. We are always here for you so please let us know if there's anything else we can do for you! Thanks again! Susie Roush-Cole Customer Relations Manager Tom Roush Auto Group

Mar 22, 2018 -

Tom Roush Mazda Mitsubishi responded

Thanks so much for the great kudos! We will always do everything we can to make your experiences here the very best possible! Glad you're loving your new Lincoln, ENJOY! Susie Roush-Cole Customer Relations Manager Tom Roush Auto Group

March 05, 2018

Love Tom Roush Mazda. We have purchased six cars from them since 2009. We are always treated exceptionally well. Awesome Mazda products to choose from. Love the Mazda loyal More

by Janet Lome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Skinner and Lance Easley
Mar 29, 2018 -

Tom Roush Mazda Mitsubishi responded

Thank you Janet! You know we all adore you too, and will always be here for you too!! Susie Roush-Cole Customer Relations Manager Tom Roush Auto Group

March 05, 2018

Great experience! I love my new car, and working with Brent is always great! He's very knowledgeable and helpful, and always very patient, even when I change my mind a More

by Lynn Dieren
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brent Cassady, Tarak Rahmany
Mar 15, 2018 -

Tom Roush Mazda Mitsubishi responded

Thank you Lynn! Your family has always been such wonderful customers and we plan to "keep up the good" work to keep you happy! We are here for you so please let us know if there's anything you need! Thanks again! Susie Roush-Cole Customer Relations Manager Tom Roush Auto Group

Mar 29, 2018 -

Tom Roush Mazda Mitsubishi responded

Thank you Lynn for the positive comments...we pride ourselves on providing the very best for our customers...thank you for the KUDOS! So glad you're loving your Mazda! Enjoy! Susie Roush-Cole Customer Relations Manager Tom Roush Auto Group

March 01, 2018

Used Car Purchase The service I was provided while purchasing my vehicle was the best experience I've ever had. From the Salesman, Denny, to the Used Car Sales Manager More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denny, Bob, and Jim
Mar 29, 2018 -

Tom Roush Mazda Mitsubishi responded

Thank you Rob! We appreciate your kind words and intend to always do the best job possible for you! Hope you're loving your new car! Susie Roush-Cole Customer Relations Manager Tom Roush Auto Group

March 01, 2018

Smooth purchase of an Outlander PHEV The salesperson and manager were knowledgeable and accommodating. Since the value of my trade-in was not as much as I expected, they let me leave it o More

by Jim Flowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Redmond, A. J. Roush
February 28, 2018

Great experience with the help of great team Fantastic experience, honestly best experience I ever had with car dealership, very honest , very helpful, they did everything even more that what we More

by Behnaz423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jashua , Jim and Bob
Apr 03, 2018 -

Tom Roush Mazda Mitsubishi responded

We will always be here for you, so appreciate the kind words!! You made our job here very easy! Thank you! Susie Roush-Cole Customer Relations Manager Tom Roush Auto Group

February 20, 2018

Wonderful Experience We just bought our second vehicle from Tom Roush. We have had wonderful experiences each time. The sales staff are extremely friendly and go the ext More

by dradamdavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Roush, Tom Roush, Lance
Apr 03, 2018 -

Tom Roush Mazda Mitsubishi responded

Thank you so much for that glowing review, we will always be here for you so never hesitate to let us know when we can help in any way! Thanks again! Susie Roush-Cole Customer Relations Manager Tom Roush Auto Group

February 18, 2018

Fantastic Mazda Service Scott and Brad provide Tom Roush Mazda customers a top notch service experience. Always friendly and courteous. And we love the free car wash after e More

by 4X Returning Car Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott and Brad
Apr 03, 2018 -

Tom Roush Mazda Mitsubishi responded

Thank you for the kudos, our Mazda service guys make us proud everyday...they truly care about their customers! Thank again for letting us know we did well!! Susie Roush-Cole Customer Relations Manager Tom Roush Auto Group

January 29, 2018

Service Report Yvonne is very helpful and considerate. AS far as the dealership - not impressed with the customer service. Had an oil change in November and made t More

by 2011 Galant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Yvonne
January 11, 2018

Trunk wouldn't open, dead battery. A related issue! Corey is a super service manager. He anticipates customers needs and questions. He updates me of progress while I am in the waiting room. For the ti More

by Republic
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey
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