Tom Roush Mazda Mitsubishi
Westfield, IN
Filter Reviews by Keyword
By Type
Showing 350 reviews
Tom Roush Lincoln TERRIFIC! While Roush has a large inventory of new vehicles in stock, they had to go to the Detroit area to find the exact Lincoln we wanted and bring the it ba While Roush has a large inventory of new vehicles in stock, they had to go to the Detroit area to find the exact Lincoln we wanted and bring the it back. That's going the extra mile! Ray Contee was very knowledgeable and professional. No high pressure sales pitch. The trade-in, financing, sale and delivery of the new MKX was a great experience. The vehicle is perfect--just what we wanted. So, if you're looking for a new Lincoln, don't hesitate to visit Tom Roush and ask for Ray. Greg and Joyce Morris More
Love Tom Roush Mazda. We have purchased six cars from them since 2009. We are always treated exceptionally well. Awesome Mazda products to choose from. Love the Mazda loyal We have purchased six cars from them since 2009. We are always treated exceptionally well. Awesome Mazda products to choose from. Love the Mazda loyalty awards. More
Great experience! I love my new car, and working with Brent is always great! He's very knowledgeable and helpful, and always very patient, even when I change my mind a I love my new car, and working with Brent is always great! He's very knowledgeable and helpful, and always very patient, even when I change my mind about colors, options, etc. My entire family has been buying cars from Brent for years because he is wonderful to work with. Tarak Rahmany did the financing for me, and was great to work with as well. I'll definitely be back for another Mazda in a few years! More
Used Car Purchase The service I was provided while purchasing my vehicle was the best experience I've ever had. From the Salesman, Denny, to the Used Car Sales Manager The service I was provided while purchasing my vehicle was the best experience I've ever had. From the Salesman, Denny, to the Used Car Sales Manager, Jim, and Finance Manager, Bob, I would recommend anyone to come to Tom Roush as their service was 2nd to none! Denny's knowledge about vehicle and its components, Jim's willingness to satisfy customers needs, and Bob excellent explanation of financing and warranty expectations, have definitely earned my business moving forward. Best of Luck to All!! RLR More
Smooth purchase of an Outlander PHEV The salesperson and manager were knowledgeable and accommodating. Since the value of my trade-in was not as much as I expected, they let me leave it o The salesperson and manager were knowledgeable and accommodating. Since the value of my trade-in was not as much as I expected, they let me leave it on their lot for a couple of weeks and drive away in my new car, picking it up when I returned the car for an installation of a back-ordered towing package. When I got home (50 miles away), I couldn't find the wifi information to connect my app to the car, and a call to the dealership was all it took to get me the missing information. More
Great experience with the help of great team Fantastic experience, honestly best experience I ever had with car dealership, very honest , very helpful, they did everything even more that what we Fantastic experience, honestly best experience I ever had with car dealership, very honest , very helpful, they did everything even more that what we were expecting to help us , Jashua our sales representative was very helpful , Jim the sales manager was so kind , honest and helpful and Bon finance manager was fantastic, went beyond our expectations to get us the best results . Well you guys got a life time customer, thank you for being so nice . Behnaz & Saviss Mahmoudi More
Wonderful Experience We just bought our second vehicle from Tom Roush. We have had wonderful experiences each time. The sales staff are extremely friendly and go the ext We just bought our second vehicle from Tom Roush. We have had wonderful experiences each time. The sales staff are extremely friendly and go the extra mile to make sure you're satisfied. We have gotten quality vehicles each time and have felt that their pricing is very fair. We live 1 hr and 45 min away but will continue to patronize Tom Roush! More
Fantastic Mazda Service Scott and Brad provide Tom Roush Mazda customers a top notch service experience. Always friendly and courteous. And we love the free car wash after e Scott and Brad provide Tom Roush Mazda customers a top notch service experience. Always friendly and courteous. And we love the free car wash after every service appointment! More
Service Report Yvonne is very helpful and considerate. AS far as the dealership - not impressed with the customer service. Had an oil change in November and made t Yvonne is very helpful and considerate. AS far as the dealership - not impressed with the customer service. Had an oil change in November and made the next apt for December as I was going on a long trip over thanksgiving and would need an oil change upon return Come to find out it was never placed on the calendar - changed the oil myself. Looking for a qualified Mitsubishi tech to be available on a saturday. You should have had advanced planning PRIOR to taking on Mitsubishi - it is not the employees fault. Tried to print a coupon from your website and it was not available - I had to screen shot it to print More
Trunk wouldn't open, dead battery. A related issue! Corey is a super service manager. He anticipates customers needs and questions. He updates me of progress while I am in the waiting room. For the ti Corey is a super service manager. He anticipates customers needs and questions. He updates me of progress while I am in the waiting room. For the times I need a loaner, the process is easy and respectful. More