
Tom Roush Mazda Mitsubishi
Westfield, IN

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Tom Roush is GREAT! Denny at Tom Roush did an excellent job of answering all questions and patiently worked with us as we finally decided to purchase a 2017 Lincoln Conti Denny at Tom Roush did an excellent job of answering all questions and patiently worked with us as we finally decided to purchase a 2017 Lincoln Continental. He demonstrated many of the electronic features. My wife was recuperating from a motor vehicle accident, so he said we could return later to get answers to other questions. We are pleased with our Lincoln. This is the second Lincoln we have bought from Tom Roush, and we have found the sales personnel to be very honest and forthright, and their service dept. is great, too. By the way, Denny recently was unavailable (it was his day off) and another salesman, Roger Pitcock, provided very clear explanations of how to make various electronic settings to personalize various features. He was very patient and carefully gave detailed instructions. By the way, two different physicians and an EMT told my wife she was very lucky to be alive following her accident in January, 2018, which totaled her car. We are convinced our Lincoln MKZ saved her life! More
New purchase on holiday! Very helpful, I went in on holiday but never felt rushed. Purchase was followed by extensive amount of time with Mr. Pitcock as he went over all the o Very helpful, I went in on holiday but never felt rushed. Purchase was followed by extensive amount of time with Mr. Pitcock as he went over all the options on the car and how to work each, felt very confident about my purchase! More
helpfull, friendly and knowledgeable Didn't have car in stock but kept looking untill they found what I wanted. Was a pleasure to deal with. When I first entered the show room the first Didn't have car in stock but kept looking untill they found what I wanted. Was a pleasure to deal with. When I first entered the show room the first person to welcome me and shake my hand was Tom Roush. Its nice to see the owner still making every customer fell welcome. More
Great experience! The sales team was very polite and professional. No preassure selling. This was the best car buying experience I have ever had! I will definitely be a The sales team was very polite and professional. No preassure selling. This was the best car buying experience I have ever had! I will definitely be a return customer. More
Very pleasurable Roger is very pleasant and knowledgeable. He was very helpful and patient during our vehicle search. He always had the requested information in a very Roger is very pleasant and knowledgeable. He was very helpful and patient during our vehicle search. He always had the requested information in a very timely manner. Thank you Roger!! Love my new Lincoln!! More
Oustanding customer service. The Tom Roush team was great I was very pleased with Andre's knowledge and customer services. We left the dealership feeling like they very happy to have us as a customer. I was very pleased with Andre's knowledge and customer services. We left the dealership feeling like they very happy to have us as a customer. More
Great sales and finance team I have bought many many vehicles from Roush. John Bringle and Brent Cassady are always great to work with. Perfect from start to finish with great fol I have bought many many vehicles from Roush. John Bringle and Brent Cassady are always great to work with. Perfect from start to finish with great follow up. More
7500 mile service The service department was courteous and professional. They not only provided a car wash with my service but also provided a software up-date to my na The service department was courteous and professional. They not only provided a car wash with my service but also provided a software up-date to my navigation system. More
Extremely professional. Brandon and Jim were a pleasure to work with. Also the rest of the sales team was pleasant and helpful. One helped me install cargo cover on my retur Brandon and Jim were a pleasure to work with. Also the rest of the sales team was pleasant and helpful. One helped me install cargo cover on my return when Brandon was tied up with a customer. The whole dealership seemed to employ very pleasant well trained employees. I buy a cars every other year and this was one of most pleasant experiences. Thank you. More
Lease my 3rd Mazda Wouldn't go anywhere else. They are great to work with. I am 75 miles from the dealership. They made sure I was happy before I left. Wouldn't go anywhere else. They are great to work with. I am 75 miles from the dealership. They made sure I was happy before I left. More