Tom Roush Mazda Mitsubishi

This is our thrid car purchase from Lee. Actually we already had money down at another dealership but Lee's customer service helped us change that decision. He is truly what good customer service look already had money down at another dealership but Lee's customer service helped us change that decision. He is truly what good customer service looks like. More

Everyone I interacted with is friendly and helpful. Service was done quickly and completed as indicated. The waiting area is clean and has lots of room. This review is too complex. Service was done quickly and completed as indicated. The waiting area is clean and has lots of room. This review is too complex. More

My experience was fantastic. Easy to work with, honest & straight forward....no games! I as well as my father have bought several cars from Tom Roush over the years and the experience just keeps getting & straight forward....no games! I as well as my father have bought several cars from Tom Roush over the years and the experience just keeps getting better. More

Lee was extremely helpful by showing us the quality of the CX5, great test drive, really took care of us. AJ and Ken - great! I have given the highest rating possible because Lee, AJ, and Ken provided e the CX5, great test drive, really took care of us. AJ and Ken - great! I have given the highest rating possible because Lee, AJ, and Ken provided excellent service to my wife and I. More

This was routine Lube service and was promptly taken care of. The service people were friendly and prompt. And so forth, and so forth, and so forth. of. The service people were friendly and prompt. And so forth, and so forth, and so forth. More

The girl at check in was extremely friendly and efficient. She told me that I stopped in while the guys were at lunch but she would try to work me in and have it done as quickly as she could. I lef efficient. She told me that I stopped in while the guys were at lunch but she would try to work me in and have it done as quickly as she could. I left for a quick lunch with friends and my car was done, washed and ready to go upon my return. She even recognized me after re-entering and knew which car was mine. More

As usual, service department is very cooperative and customer friendly. First visit was to look at damaged mirror and determine the scope of the damage, then order the appropriate part(s). There were customer friendly. First visit was to look at damaged mirror and determine the scope of the damage, then order the appropriate part(s). There were two options and with Stan's assistance I did choose the more expensive option as it made more sense in the long run. I waited for the repairs and the car was ready earlier than promised. More

This was my first service visit to Tom Roush. I did not have an appointment, but that was not a problem. I explained to Brian that I was having some issues with my SYNC and he did a great job of explaining have an appointment, but that was not a problem. I explained to Brian that I was having some issues with my SYNC and he did a great job of explaining the process to getting that corrected. The only thing that I would recommend is going over the service done to the car. I previously owned a Ford Explorer and the dealership that I had it serviced would go over the service being completed. More

Joe Rynard was extremely helpful and kind. There was a slight miscommunication which Susie Roush quickly corrected and we are in the process of aligning and figuring out the best way to move forward. Exc slight miscommunication which Susie Roush quickly corrected and we are in the process of aligning and figuring out the best way to move forward. Excellent dealership with excellent people, they really do care. More

I have always returned to the dealership for all my repairs and upkeep to my 2005 Mazda -6. The work has always been timely and efficent and reasonably priced for the majority of the work. The quality repairs and upkeep to my 2005 Mazda -6. The work has always been timely and efficent and reasonably priced for the majority of the work. The quality of the work is one of the reasons I just turned over 200,000 miles on my car i believe. When the time comes, I will be back for another Mazda at Tom Roush. More