Tom Roush Mazda Mitsubishi

I went into Tom Roush for a scheduled oild change, and for them to look at a problem with my passenger airbag occasionally not turning on when someone was sitting in the passenger seat. The staff was ver for them to look at a problem with my passenger airbag occasionally not turning on when someone was sitting in the passenger seat. The staff was very friendly and informative, and while they completed the oil change, they could not get the airbag to replicate the problem I was having and recommended if it happened again I come in before turning the car off. Overall I was pleased with the work, as I cannot blame them for the airbag not showing the problem. More

Took my '06 Lincoln Zephyr there due to apparent loss of braking power. After a thorough test drive it was determined that a panic stop earlier in the day, combined with hitting a rough spot in the road of braking power. After a thorough test drive it was determined that a panic stop earlier in the day, combined with hitting a rough spot in the road, had caused a temporary (but not uncommon) condition. They assured me that nothing further was needed, and that the braking power would return to normal, which it did. There was no charge for their time and test drive, and that's just another reason I always take this car to Roush. More

Had my teenage daughter get her first oil change done and the staff was great and very understanding to help her through the process. She was intimidated a bit before going and now feels very comfortable. the staff was great and very understanding to help her through the process. She was intimidated a bit before going and now feels very comfortable. More

I had a pleasant experience. Everyone was friendly and courteous. The work was done in the amount of time that I was told, and the price was not excessive. courteous. The work was done in the amount of time that I was told, and the price was not excessive. More

When i checked in I asked if any other MKZ owners had reported any problems with the radio, mine was acting funny with it seeming to 'skip' on occasion. One of the service advisors overheard me and hand reported any problems with the radio, mine was acting funny with it seeming to 'skip' on occasion. One of the service advisors overheard me and handed over a report on this problem. Seems it is a broadcast issue. Makes sense to me. I was impressed by this proactive attitude. Am always happy with the service here. More

Stan offered alternate parts to reduce the cost. The work was done correctly & in timely basis. The car was washed and clean inside. I would highly recommend Tom Roush. was done correctly & in timely basis. The car was washed and clean inside. I would highly recommend Tom Roush. More

I was in and out a lot faster this time. Had a complimentary oil change but was charged about $8.00 to dispose of my old oil. $37.50 to adjust a headlight that has been pointing in the wrong direc complimentary oil change but was charged about $8.00 to dispose of my old oil. $37.50 to adjust a headlight that has been pointing in the wrong direction since I bought the car. A little much in my opinion. Was told that my paint that I thought was still under warranty was not because the spoiler in which I have paint coming off was put on after it got to you from the factory. I bought the car from you with the spoiler on and believed that it would or should be still covered, just saying. More

These Guy's were absolutely fantastic working with us and provided with exactly what we needed after months of test driving and negotions on a deal in our budget and with the awesome quality of the Linco and provided with exactly what we needed after months of test driving and negotions on a deal in our budget and with the awesome quality of the Lincoln. I am so very happy with this car that I only test drove on Monday and bought on Tuesday after test driving everything I could find and being a GM family member for the last 53 years. More

We have worked with Darryl before and we were so satisfied that we returned. We are happy with the timely response to questions, repairs, etc. We, of course, have visited other dealerships but ret satisfied that we returned. We are happy with the timely response to questions, repairs, etc. We, of course, have visited other dealerships but return to Roush when we are ready to deal. We are pleased that Darryl is knowledgeable on all aspects of the car. Anything he doesn't know he knows who to ask. We have been pleased that when the finance manager dealt with us he didn't try to push additional plans, etc,. on us. We never felt pressured by anyone, which is very important to us. All processes, negotiations to final delivery, went very smoothly. More

We've purchased at least15 cars from the Tom Roush dealership over the last 25 years, and because of their selection and service we're likely to do so again. dealership over the last 25 years, and because of their selection and service we're likely to do so again. More