Tom Roush Mazda Mitsubishi
Westfield, IN
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Ray was patient, attentive, cooperative, complied with all my requirements, NOT pushy, but smart about knowing he had a customer, and nailed it when he suggested I drive the car more, knowing that I had a all my requirements, NOT pushy, but smart about knowing he had a customer, and nailed it when he suggested I drive the car more, knowing that I had another dealer "on the hook". Everybody in the parts dept. was fast and accurate about getting me out of their in reasonable time. (I don't like dealerships that keep me "dangling"). No arm twisting ( that I don't tolerate anyway). He had someone to meet my needs at every turn. More
I was greeted immediately upon arrival - shown the waiting area and coffee machine in a very warm way. The estimated wait time was approximately 2 hours and I was elated when the service was complete waiting area and coffee machine in a very warm way. The estimated wait time was approximately 2 hours and I was elated when the service was completed in just over an hour. I can't say enough good things about this dealership from the purchasing process through my first scheduled service. If you are in the market for a Mazda - this is the place to go. More
The sales team at Mazda was very friendly from the moment I got out of my car. I worked with Jacob Twilleager, he was very professional and knowledgeable about the cars. He listened to what I had to say a I got out of my car. I worked with Jacob Twilleager, he was very professional and knowledgeable about the cars. He listened to what I had to say and answered all my questions. The management, finanacial dept. and Jacob worked hard to get me into the car I wanted and I didn't feel any pressure what so ever. I was very pleased with my overall experience. I would highly recommend Tom Roush Lincoln - Mazda to my friends and family. More
Great Service Brian my service advisor and the mechanic took care of all my service needs. I will be coming back for my next service scheduled maintenance took care of all my service needs. I will be coming back for my next service scheduled maintenance More
Excellent customer service by AJ Roush. I was very please with his pick-up service that he was able to provide. I will definitely use them again, no question about that. with his pick-up service that he was able to provide. I will definitely use them again, no question about that. More
Friendly staff and excellent customer service, will return in future when purchasing another vehicle. I felt like I got a good deal and was treated fairly. return in future when purchasing another vehicle. I felt like I got a good deal and was treated fairly. More
The total experience was great, no high sales pressure, took time to explain everything and answered all questions, kept appointments. The total experience was a ten (10). No surprises. Highly recommend took time to explain everything and answered all questions, kept appointments. The total experience was a ten (10). No surprises. Highly recommend Brent. More
Tre was outstanding - extremely knowledgeable on the cx5. Both of us have been in sales positions and tre made us feel comfortable. The car we we were going to purchase was gone the next day however he wor Both of us have been in sales positions and tre made us feel comfortable. The car we we were going to purchase was gone the next day however he worked an attractive offer on a slightly more expensive car. Tre is a strong asset to your dealership! Mike and Debbie Greskamp More
Third vehicle I have purchased here. Always a fun, and fair experience. I have gone to other dealers but found this one was fair and professional. fair experience. I have gone to other dealers but found this one was fair and professional. More