Tom Roush Mazda Mitsubishi

"Best buying experience" I have had my share of buying experiences and dealings with automotive dealerships over he past 30 years. Once we decided to purchase a new SUV we beg I have had my share of buying experiences and dealings with automotive dealerships over he past 30 years. Once we decided to purchase a new SUV we began our search and I began digging into the details and values of both the new SUV's we were looking at as well as my trade. We finally narrowed it down the the Mazada CX5 and the list of options we were looking for, spent a week calling various dealers in an attempt to get the best price and then make our visit to purchase. Our first stop was another Mazada dealer who over the phone had the best price, but once we made the visit it seemed there was one issue after another, they couldn't get the vehicle we were looking at, then they priced it wrong and by the time we were done the price went up almost $2,000 and wasn't the vehicle we originaly planned for. Well needless to say we walked out and began making calls again. I spoke with all the deaelrs very frankly on what we were looking for and expected, I told Chris I was concerned as they were the furthest dealer from us, and did not really plan to go that far to buy, but my fist impression with Chris was great and made me feel comfortable so I wanted to give him a chance. He called me back with what he stated was their best price, we reviewed the options and the realted cost and what I was looking at for trades. Well that morning Chris was the only one to call me back with good information in a timely manner and gave me a good comfortable feeling so my wife and I headed out to Tom Roush that was over and hour and a half away. We got there Chris had the CX5 ready for us and got my trade looked at right away. We met up and and then it was time as he stated to see if the numbes we talked about on the phone were still good, I thought here we go, there will be something different, something missed and its going to be more than explected. Well Chris comes back sets down and tells its all good, the numbers were verified it is was just what we talked about. I was shocked. I got what ended up being the best deal I could find searching all the dealers within 90 minutes of us, there was no going back and forth no questions, just a staight forward good deal from the start. Shortly there after we were heading home in our new CX5 very happy, it was the best car buying experience I have ever had. Chris was great to deal with as was eveyone we encountered during our purchase. Thanks Chris and everyone at Tom Roush. More

Super Mazda Dealer Tom Roush Mazda in Carmel, Indiana, is without the absolutely best car dealer we have ever done business with us. Service is spot on and efficient. Tom Roush Mazda in Carmel, Indiana, is without the absolutely best car dealer we have ever done business with us. Service is spot on and efficient. Everyone at Tom Roush is customer oriented and helpful. Explanations are complete and understandable. This is a family run and oriented dealership. Jeff Roush, the General Manager, is often out and about in the waiting area and talks with people waiting for their car to be serviced. Jeff's two sons are active in the day to day operation of the dealership and show the same care and helpfulness as Jeff. A totally customer oriented dealership with excellent service technicians. More

Just looking I was planning on just looking and making a decision in a couple of months but received a deal from Roger that I could not walk away from. I was planning on just looking and making a decision in a couple of months but received a deal from Roger that I could not walk away from. More

Great service with personal attention to the details Brad took great care of my needs and was attentive to the details of my vehicle with 100k plus miles.I appreciate the area where I can work while my c Brad took great care of my needs and was attentive to the details of my vehicle with 100k plus miles.I appreciate the area where I can work while my car is being serviced. More

great service Whenever I come to the dealership Stan always makes sure that everything is taken care of when writing up the service order. Steve (Snake) always doe Whenever I come to the dealership Stan always makes sure that everything is taken care of when writing up the service order. Steve (Snake) always does a great job with any service or repairs that I need. Over the years they have always treated me as a friend and I consider them the same. You run a great dealership, with good communication. More

Aim to Please Tom Roush Lincoln provides excellent customer service. I was having some problems with my car, and the service department dealt with me fairly. I am Tom Roush Lincoln provides excellent customer service. I was having some problems with my car, and the service department dealt with me fairly. I am very appreciative of the use of a complimentary car while service was done on my own car. Kudos to Stan Burnham and Ray Contee for providing excellent service. More

Great car buying experience I went in to buy a very lightly used Mazda. The buying experience was excellent. Tom Hotz helped with the process over multiple visits. Certain touche I went in to buy a very lightly used Mazda. The buying experience was excellent. Tom Hotz helped with the process over multiple visits. Certain touches like a detailed walkthrough of the exterior and interior controls was nice. I would definitely recommend Tom Rousch for car purchases.. More

God and quick Brad was courteous and the work was performed quickly, I had an idea of the cost already of the part that needed replaced and service was performed as Brad was courteous and the work was performed quickly, I had an idea of the cost already of the part that needed replaced and service was performed as expected. More

Quick and easy Visit lasted only 35 minutes, staff was friendly and the waiting area is very comfortable. Everything went very well! No waiting and the wi-fi is a ni Visit lasted only 35 minutes, staff was friendly and the waiting area is very comfortable. Everything went very well! No waiting and the wi-fi is a nice touch. More

new car buyer I did not have service, on work done on a vehicle, but my new car buying experience was great!!!! I found what I was looking for and Lee was straight I did not have service, on work done on a vehicle, but my new car buying experience was great!!!! I found what I was looking for and Lee was straight to the point and did not play any games with me. More