Tom Roush Mazda Mitsubishi
Westfield, IN
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Car Service Excellent service as usual, they always take care of their customers, it"s not all about selling extra crap with this service group. I recommend them Excellent service as usual, they always take care of their customers, it"s not all about selling extra crap with this service group. I recommend them and the sales group. More
Oil change Went in to have my oil changed/tires rotated on my car and they noticed a missing lugnuts. Was given a new one free of charge since I always get my o Went in to have my oil changed/tires rotated on my car and they noticed a missing lugnuts. Was given a new one free of charge since I always get my oil changed there they felt it may have been partly their fault for it coming off. Always inform me of any needed service and never feel pressured to purchase it More
Love Tom Roush! We love Tom Roush! It is like old home week when we walk in the door. Since 2007 we have purchased 6 cars from them! They have our best financial int We love Tom Roush! It is like old home week when we walk in the door. Since 2007 we have purchased 6 cars from them! They have our best financial interests in mind when talking about purchasing vs leasing and we greatly appreciate that. Jim Skinner and Lance are the best. AJ does a great job running through all of the numbers with us, More
First service appt The service dept was on time and incredibly fast. I was in and out in 45 minutes, which is quite impressive to me. Well done! The service dept was on time and incredibly fast. I was in and out in 45 minutes, which is quite impressive to me. Well done! More
Professional, courteous, no pressure experience I had researched small SUVs online and was impressed with the description of Mazda's drive ability. Tom Roush was close. This was my first time to le I had researched small SUVs online and was impressed with the description of Mazda's drive ability. Tom Roush was close. This was my first time to lease. The salesman Marko was great. Answered all my questions. No pressure. Gave me time to think. Didn't treat me like I was stupid since I was a woman buying a car which I really appreciated. Great experience! More
Excellent service. Excellent service and detailed statement of issues with vehicle .Thought service was timely and informative and they had the car back to me the next Excellent service and detailed statement of issues with vehicle .Thought service was timely and informative and they had the car back to me the next day. More
Always Great at Tom Roush Their service is excellent. Have purchased two new CX-5s from them. Great car. Never had a serious problem....just normal maintenance. Most full s Their service is excellent. Have purchased two new CX-5s from them. Great car. Never had a serious problem....just normal maintenance. Most full synthetic oil changes with coupon from Castrol are around $40. Expect to purchase our next CX-5 from them as well. More
Tom Roush is THE place to buy your next car! Just purchased our 5th car from Tom Roush Lincoln Mazda. As usual, the entire experience was seamless from beginning to end. Their customer service is Just purchased our 5th car from Tom Roush Lincoln Mazda. As usual, the entire experience was seamless from beginning to end. Their customer service is second to none! And AJ Roush makes us feel like family! If you are looking for a car, this is the only place to go. We wouldn't buy from anywhere else. (We actually went in for a service call and found and bought another vehicle in the 20 mins while our Navigator was being serviced). More
Very pleasant, not at all pushy, but rather, quite helpful. Nice place, both the manager and owner stopped by to introduce themselves, shake hands, and thank us. The salesman was a pleasure to work with. Well Nice place, both the manager and owner stopped by to introduce themselves, shake hands, and thank us. The salesman was a pleasure to work with. Well worth the few extra minutes drive time to get there. And they were fast! I think this was the fastest we have ever bought a car, and that includes the time spent showing us how to use the electronics. More
Service - oil change, tire rotation and alignment. As usual, the staff was very friendly and professional. My only problem was making myself NOT buy the cute little CX-3 in the showroom! As usual, the staff was very friendly and professional. My only problem was making myself NOT buy the cute little CX-3 in the showroom! More