Tom Roush Mazda Mitsubishi
Westfield, IN
Filter Reviews by Keyword
By Type
Showing 350 reviews
Recall done quickly Quick, Efficient, Friendly and helpful. I received the recall notice in the mail, and went online to set up the appointment at Roush. It was an easy Quick, Efficient, Friendly and helpful. I received the recall notice in the mail, and went online to set up the appointment at Roush. It was an easy experience. More
Awesome experience! I recently bought a 2017 Lincoln MKC. It is such a great vehicle. I wouldn't have anything other than a Lincoln! I dealt with Brent Cassady at Tom Rou I recently bought a 2017 Lincoln MKC. It is such a great vehicle. I wouldn't have anything other than a Lincoln! I dealt with Brent Cassady at Tom Roush and he took great care of me. Made the process easy and he treated me with respect. I highly recommend Tom Roush and any Lincoln to anyone in the market. Go to Tom Roush and ask for Brent. The service there is impeccable! You won't regret it and you will have a nice ride to show for it. More
Car for recent grad This dealership was very fair in their prices especially if you're willing to negotiate prices. The staff is friendly and will do everything in their This dealership was very fair in their prices especially if you're willing to negotiate prices. The staff is friendly and will do everything in their power to make it an enjoyable experience. It does have way too many IU grads though. More
No pressure salesman ! I was impressed with the friendliness of the staff, I didn't feel pressure from the sales dept. . to buy . It felt more like a small town , family own I was impressed with the friendliness of the staff, I didn't feel pressure from the sales dept. . to buy . It felt more like a small town , family owned dealership than a big , gotta make my monthly quota , push, push, push huge dealership ! I felt very comfortable here and especially being a woman, I wanted to be treated fairly and I think I was . More
Timely, professional, and very reasonable. This was our first experience of purchasing a vechile from Tom Rousch and bringing it in for service. Service was on time, agent was very helpful and This was our first experience of purchasing a vechile from Tom Rousch and bringing it in for service. Service was on time, agent was very helpful and knowledable. Had the oil and filter changed and the tires rotated and balanced. Total cost was less than most places charge for the oil service. More
Great service by Marco Gruber! Very quick and thorough process without the high pressure of other dealers. I felt like my time was respected and was never kept longer than necessary Very quick and thorough process without the high pressure of other dealers. I felt like my time was respected and was never kept longer than necessary. More
CX-5 lease Great experience. Denny was very thorough and gave us all the info we needed to make a good decision. Brock clarified the finance process and streamli Great experience. Denny was very thorough and gave us all the info we needed to make a good decision. Brock clarified the finance process and streamlined the transaction. More
My 2nd 2016 CX-5 Purchase Excellent Tom Roush Mazda total dealer experience with my 1st 2016 CX-5, we needed another car for my wife, and didn't hesitate to purchase a 2nd 2016 Excellent Tom Roush Mazda total dealer experience with my 1st 2016 CX-5, we needed another car for my wife, and didn't hesitate to purchase a 2nd 2016 CX-5. She is very happy! More
Great experience! Staff were knowledgeable about specific models and trim levels and option packages and were able to answer all my questions. Sales staff weren't too Staff were knowledgeable about specific models and trim levels and option packages and were able to answer all my questions. Sales staff weren't too "pushy" but worked with me to get me a great deal. More
Still Super Service We have been going to Tom Roush for 12-15 years. First just for service of Protege since other (and closer) Mazda dealers failed to go proper service We have been going to Tom Roush for 12-15 years. First just for service of Protege since other (and closer) Mazda dealers failed to go proper service. Bought 2 Mazdas from Tom Roush. Service has always been on the spot and very well done. Service personnel are awesome and you are treated as a friend rather than a number on the invoice. Pleasant waiting room (this time there were Gigi's mini cupcakes to go with the coffee - all complimentary. Very pleasant and worth the 12 mile drive and cost. This is our go-to dealership. More