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Tom Roush Lincoln

Fishers, IN

4.8
285 Reviews

13927 Trade Center Drive

Fishers, IN

46038

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Showing 285 reviews

October 14, 2022

Great service at Tom Roush for my Lincoln MKX. Good advice on repairs that may be needed in future without any pressure to “get it fixed NOW”. Honest and trustworthy service. This make me confi More

by Long-Time Satisfied Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty
October 02, 2022

Had a fantastic experience with Alan Schmalzried at Tom Roush Lincoln. He was helpful, thorough, honest and pleasant to work with. We were very pleased with the whole transaction! More

by bizmack30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Schmalzried
September 30, 2022

I was greeted promptly and with courtesy. Service was finished in less than 45 minutes. Everyone on staff was pleasant and helpful. More

by Mark R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
September 28, 2022

Everyone at the dealership was friendly and helpful. We have purchased several vehicle and this was by far the quickest and most hassle-free. More

by Dan S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
September 25, 2022

Always good service at Tom Roush Lincoln, convenient location, nice waiting room, fast service, and a car wash! More

by murks.tersest0j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heath
September 22, 2022

The entire staff at Tom Roush Lincoln was professional and responsive to every request. The way that everyone supports each other demonstrates a great team environment. More

by bradoutland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Schmalzried, Chris Elder
September 13, 2022

Overall a decent experience once communication got better. I did receive a loaner vehicle. There were some communication issues in the beginning. I had to continue to call to get updates for what I th More

by Candace
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Heath, Alan
September 06, 2022

Best experience yet with car shopping. Very relaxed, filling informed and friendly. No pressure or stress. Made me feel like the only customer. Everyone one from the receptionist, sales More

by aburris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Blackstone
August 13, 2022

Awesome to work with , great customer service and got us what we needed and wanted More

by coryr2424
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Affouri
August 12, 2022

Everyone is friendly, the dealership is extremely clean with beautiful decor. The salespeople are not pushy but there for you when you have questions. They are very informed on all the vehicles. This is my More

by pat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Contee