Tom Roush Lincoln
Fishers, IN
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Great experience with new MKZ purchase Sales rep. excellent, all questions answered/ quick in and out. Alan Willitzer and JoAnn Burke found extra discounts on top of my A plan price. Sales rep. excellent, all questions answered/ quick in and out. Alan Willitzer and JoAnn Burke found extra discounts on top of my A plan price. More
Professional experience in purchasing a new MKC. My experience with Tom Roush Lincoln was excellent, primarily due to the professional follow up and interactions with their sales and management staff My experience with Tom Roush Lincoln was excellent, primarily due to the professional follow up and interactions with their sales and management staff. They were all expedient in providing me answers to questions, as well in educating me with regards to their offerings. I have owned Mercedes, BMWs. Porches, Infinitis and Lexuses, and my experience in buying a new MKC was on-par with all of those dealerships. More
Excellence X5 This is the 5th (or 6th) vehicle we've bought from Tom Roush and once again they delivered excellent customer service and a great product. This is the 5th (or 6th) vehicle we've bought from Tom Roush and once again they delivered excellent customer service and a great product. More
.Excellent service! Great atmosphere, friendly service, no pressure. The Sales Rep took the time to explain everything about the Nautilus in detail. Service was extraor Great atmosphere, friendly service, no pressure. The Sales Rep took the time to explain everything about the Nautilus in detail. Service was extraordinary! They made my wife and I comfortable from start to finish. More
Efficient, Respectful Experience Service was great - Alan was knowledgeable, respectful and courteous. All of my questions were answered on the spot. Great overal experience and a gre Service was great - Alan was knowledgeable, respectful and courteous. All of my questions were answered on the spot. Great overal experience and a great new car! More
Jeremy took care of issues I didn't know I had Took my car in for an oil change and came out with new key battery tire rotation and the recall taken care of. Can't get service like that now a day. Took my car in for an oil change and came out with new key battery tire rotation and the recall taken care of. Can't get service like that now a day. My car drives so much better. It's little things that makes a big difference. Gratitude, you are appreciated. More
Great experience! My sales consultant was very accommodating. She got all of our questions answered and an exceptional deal. She gave me her individual attention and My sales consultant was very accommodating. She got all of our questions answered and an exceptional deal. She gave me her individual attention and was in no hurry to get me thru the introduction to my new car. I left there feeling like I had a new friend. My sales consultant was Lisa Affouri. More
Great service I would recommend this dealership to everyone I Purchased a MKZ from this dealership. Everyone I have talked to has been very friendly and very helpful . And they have a very outstanding servi I Purchased a MKZ from this dealership. Everyone I have talked to has been very friendly and very helpful . And they have a very outstanding service department. Overall I would say this is the type of dealership you would like doing business with . More
Best car buying experience ever. We were on our way to this dealership and got an sos call from our son needing our help. We only had a few minutes to browse and Lance was terrific a We were on our way to this dealership and got an sos call from our son needing our help. We only had a few minutes to browse and Lance was terrific and fun to deal with. Everything else was handled by phone and a couple days later we picked up our new car in under an hour. Everyone was friendly and wonderful to work with. More
Awesome customer service! I walked in wanting a new vehicle. I was impressed and thankful in how quickly and hassle free the whole process was from the beginning to the end. I walked in wanting a new vehicle. I was impressed and thankful in how quickly and hassle free the whole process was from the beginning to the end. I left with the vehicle I wanted and with confidence that I had the best deal available for me at this time. More