Tom Roush Lincoln

Professional and friendly customer service!!!!! Tom Roush Lincoln lives up to the historic quality of the Lincoln brand! I brought my vehicle in for service and was pleased with the total process. V Tom Roush Lincoln lives up to the historic quality of the Lincoln brand! I brought my vehicle in for service and was pleased with the total process. Very convenient. The staff was friendly, helpful and professional, from the call setting up the appointment to the moment my service adviser announced the work had been done. I enjoyed being in the classy yet modern showroom as I waited on the service (the wait time was very reasonable.) No double-talk or unnecessary repairs; just straight forward advice and good, solid service. Thank you! More

oil change and battery replacement The service was completed within 2 hours. Great Service! Tammy, my service representative communicated with me the whole time as needed. She was ve The service was completed within 2 hours. Great Service! Tammy, my service representative communicated with me the whole time as needed. She was very friendly and really helpful. More

The process went super smoothly and we didn’t feel rushed in making our final decision. The financing process felt seamless and efficient. The vehicle was ready to go as soon as we finalized the documents. in making our final decision. The financing process felt seamless and efficient. The vehicle was ready to go as soon as we finalized the documents. More

Initially I took my Lincoln MKZ in for a service repair to front of my vehicle both left and right. Five years ago to 2020. to front of my vehicle both left and right. Five years ago to 2020. More

New Aviator I first leased then bought 2 Navigators......over a period of 14 years. I have had such an outstanding experience, both with the vehicles AND service I first leased then bought 2 Navigators......over a period of 14 years. I have had such an outstanding experience, both with the vehicles AND service department, that I did not even consider another brand of vehicle when I decided to downsize my SUV. Kudos to everyone who has served me at this dealership for all these years! I’m staying with you! Thank you!! More

I was ripped off and my information was given to a bank I did not contract with. I went to jail trying to save my car Tom didn't care. De Anna Carter did not contract with. I went to jail trying to save my car Tom didn't care. De Anna Carter More

new rotors Tammy is always a pleasure to work with. All at Tom Roush are helpful. They installed 2 new rotors and really turned it around fast. Tammy is always a pleasure to work with. All at Tom Roush are helpful. They installed 2 new rotors and really turned it around fast. More

Alan W got my online deal done fast and painless. buying experience was professional and no nonsense. Any questions I’ve had after have been handled the same. experience was professional and no nonsense. Any questions I’ve had after have been handled the same. More

Easy, breezy! Very inviting atmosphere and comfortable place to be while awaiting paperwork. Paperwork was fairly effortless. Jay was an excellent salesman, answe Very inviting atmosphere and comfortable place to be while awaiting paperwork. Paperwork was fairly effortless. Jay was an excellent salesman, answering all of our questions, but not pressuring the sale in any way. More

Service at Tom Roush is quick and easy. Pull in have a cup of coffee and drive off. It’s done and done right. Never a worry and no fuss. cup of coffee and drive off. It’s done and done right. Never a worry and no fuss. More