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Tom Roush Lincoln

Fishers, IN

4.8
285 Reviews

13927 Trade Center Drive

Fishers, IN

46038

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Showing 285 reviews

August 31, 2020

30000 mile check up. Jeremy was the service advisor. He has been great on every visit to your dealership. Very friendly. Service is quick. That’s important to me because I live 45 minutes away. More

by jancooneyjames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Rogers
August 28, 2020

Jeremy did a great job working with my situation. Great customer service despite the work load. I will be coming back again for future service. More

by lomelij
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
August 20, 2020

Always great service and attention to detail. Kept my vehicle overnight to make sure the issue was resolved. Valet gets and A+. Would definitely buy another Lincoln and definitely from Tom Rousch! More

by sjr5397
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susie, Jeremy
August 19, 2020

I felt confident in the purchase due to the service I received and information provided. I appreciate Todd following up with information about new cars I might be interested in while making a decision. More

by dianefuson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
August 02, 2020

service was in a timely manner and they are very polite Thank for keeping my lincoln in good working condition and encourage preventive care.... Keep up the good job and may your legend continue Thanks, More

by susie q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
husband can't remember, Thanks
July 10, 2020

Was able to get a same day appointment prior to busy July 4th weekend. Took in on Friday afternoon and repairs completed Monday. Was given a loaner compable to our car. Very pleased with dealership. More

by dennisjames.65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
July 06, 2020

efficient competent Helpful and accommodating Quit making this so hard to send a review this part is the reason you probably get deletes! Are you kidding, 25 words! More

by WHAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris service manager
July 06, 2020

Great Job Great job - from pick up to return of my vehicle for service. The wheels/rims look so good -- had the rims repaired (since I curb the wheels). Very More

by skburnett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy, Susie, Wally and Gary,
July 03, 2020

Great experience here. Todd was very helpful and respectful of the price I did not want to go over. Great guy! I love my Lincoln! More

by Customer
Recommend Dealer
Yes
Employees Worked With
Todd Carte
July 01, 2020

I needed to have my car serviced for the first time. I was so pleased that they came and picked up my car and took it back for service while leaving me a loaner for the day. Susie is awesome as well as t More

by trclark1031
Recommend Dealer
Yes
Employees Worked With
Susie
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