Tom Roush Lincoln

Service was good but my only problem is NEVER receiving any rewards points since I bought my vehicle in May 2019. not happy about that. I asked Morgan about receiving points and she said she would look int any rewards points since I bought my vehicle in May 2019. not happy about that. I asked Morgan about receiving points and she said she would look into it. I have had 3 oil changes and in December of 2019 you had my vehicle for over a month trying to find the problem and never received points when I bought the vehicle so hope someone will give me my points I deserve More

Once again our experience with Tom Roush Lincoln was excellent due in large part to our top-notch sales lady Lisa Affouri! She knows the product well and was very helpful from start to finish. Thanks Li excellent due in large part to our top-notch sales lady Lisa Affouri! She knows the product well and was very helpful from start to finish. Thanks Lisa!! By the way, my wife and I love our new Lincoln Corsair Reserve. We feel we got a top tier luxury auto for a price that far exceeded our expectations - and so did the Corsair! Wow! This car is packed with the latest technology and safety features, for which we are grateful. More

Unsurprisingly, this dealership have a knack for Unsurprisingly, this dealership have a knack for exceeding your expectation with timely and excellent service, without compromising safety even with Unsurprisingly, this dealership have a knack for exceeding your expectation with timely and excellent service, without compromising safety even within this pandemic. They do all this warm reception in and out the door to one and all. More

Stan, who picked up my car at my home , was terrific. His communication and updates were much appreciated! Vinnie & Bill in service were most helpful and informative. The whole process was top notch! His communication and updates were much appreciated! Vinnie & Bill in service were most helpful and informative. The whole process was top notch! More

Wonderful service from Tom Roush service department , we have a very ill son , we have been driving a lot back and forth to the hospital, recently I looked at my service sticker and I was thousand miles pa have a very ill son , we have been driving a lot back and forth to the hospital, recently I looked at my service sticker and I was thousand miles past due for oil change, I have never gone past my service appts, I panicked, called my service team, explained what was going on, they were so kind , got me in that afternoon even though they were pretty busy, got me in and got me out in time to get back to the hospital, I am so great full, took a worry off my mind, I always take really good care of my Lincolns and this got away from me, but they took care of the car and they took care of me. Thanks Tom Roush!!!! More

Thie visit was to repair the passenger side front seat in our new Corsair. We selected the blue interior And there was a visible ring of discoloring on the seat . The service manager ordered the material our new Corsair. We selected the blue interior And there was a visible ring of discoloring on the seat . The service manager ordered the material , contacted us when it was in and had the seat recovered , with no hassles. More

First time I've taken my MKX to this service site. Contacted service a week prior and they were to ensure they had a warranty part for my vehicle prior to my appointment. If they couldn't get it they Contacted service a week prior and they were to ensure they had a warranty part for my vehicle prior to my appointment. If they couldn't get it they indicated they would call me. I drove over 50 miles to the appointment, when I got there they indicated they hadn't ordered the part! Then tried to get me to return the next day after it was ordered! Ended up having to drive to a Ford dealership near my home, have them order the part and install! Very disappointing experience at Roush Lincoln. I won't waste my time going to the dealership again! More

Went to service department - called before to see if they could see me regarding a tire that the pressure kept going down. They told me they could see me as soon as I could get there, which was very nice. could see me regarding a tire that the pressure kept going down. They told me they could see me as soon as I could get there, which was very nice. Found nail in tire and they patched. Efficient service. Thank you! More

The Service person was friendly during the scheduling of my appointment, as well as when I came to the dealership for my service. The services was completed quickly. Good job! my appointment, as well as when I came to the dealership for my service. The services was completed quickly. Good job! More

Easy no pressure. Could always wish for better price but Alan made it simple and Finance lady was quick and efficient without alot of hassle like we have had before at other dealership. We have already reco Alan made it simple and Finance lady was quick and efficient without alot of hassle like we have had before at other dealership. We have already recommended Alan and Tom Roush. More