Tom Roush Lincoln

Bill Fletcher handled our service visit. He could not have been more helpful or thorough. Made the service visit extremely easy & satisfying! Best service I've ever had (at any) service dept. have been more helpful or thorough. Made the service visit extremely easy & satisfying! Best service I've ever had (at any) service dept. More

Ray is very helpful, disappointed there’s an issue with the car as I drove away and they wouldn’t repair it although they said it was a small issue with the emissions the car as I drove away and they wouldn’t repair it although they said it was a small issue with the emissions More

Purchasing a vehicle was actually a very pleasant experience. No haggling back and forth, just a straight forward transaction, as it should be. Our salesman, Lance, was very good and a joy to work wi experience. No haggling back and forth, just a straight forward transaction, as it should be. Our salesman, Lance, was very good and a joy to work with! We were very impressed and would recommend Lance very highly! More

I brought my car in for service because it had been sitting idle for over a year. I expected it would need service but was pleased that everything checked out OK and that a routine service was performe sitting idle for over a year. I expected it would need service but was pleased that everything checked out OK and that a routine service was performed in an hour as promised. I appreciated, too, the free wash to remove accumulated dust. More

I am overwhelmingly satisfied with my recent service visit! Bill is THE absolute best! What an excellent display of professionalism and stellar customer service! I definitely recommend this dealership. visit! Bill is THE absolute best! What an excellent display of professionalism and stellar customer service! I definitely recommend this dealership. More

This Lincoln dealer treats Lincoln buyers like royalty! The service department is top notch. They recognize the investment made in a luxury vehicle and work hard to create a luxury experience. Bill Fletche The service department is top notch. They recognize the investment made in a luxury vehicle and work hard to create a luxury experience. Bill Fletcher treats everyone like family. The quality of the service was excellent. More

This is my 1st time as a Lincoln owner, and the service was great! Recall, oil change, dent removed, and new FOB purchased. Delivered a courtesy vehicle to my house and kept my car for the day to get all was great! Recall, oil change, dent removed, and new FOB purchased. Delivered a courtesy vehicle to my house and kept my car for the day to get all done. The parts for the recall were possibly on back order I was told when I set up the appt but they were able to get them in so I did not have to come back. Little car ding was removed and I cannot tell where it was. Definitely more accommodating than most dealership service centers. More

Fair easy ok great good twenty five words is too many I don’t want to write a book. This review thing is the only thing I don’t appreciate don’t want to write a book. This review thing is the only thing I don’t appreciate More

Our reception started off a little bumpy, it was our first time . When we arrived at the service door their was a empty car parked in front of the door to the left. I didn’t know if I should pull behind first time . When we arrived at the service door their was a empty car parked in front of the door to the left. I didn’t know if I should pull behind it, my husband said pull to the right, then the door opened, an impatient person signaled us in. Morgan that dealt with us made it all better. She was excellent in every way. More

Great overall experience at Tom Roush. Lisa was awesome. She was very knowledgeable and make the process easy. I'll recommend everyone to you guys! She was very knowledgeable and make the process easy. I'll recommend everyone to you guys! More