Tom Roush Lincoln

Very open to scheduling service and minimum delay. Turnaround time is usually same day or next, while other car shops are on at least a week wait period, before taking the car. And Roush will even tak Turnaround time is usually same day or next, while other car shops are on at least a week wait period, before taking the car. And Roush will even take you home, within a certain distance. More

Excellent service and assistance from all in obtaining the right car for us. Lisa Affouri was extremely knowledgeable and professional in tailoring to our needs in car purchase. We will shop again with th the right car for us. Lisa Affouri was extremely knowledgeable and professional in tailoring to our needs in car purchase. We will shop again with this dealership. More

I had an oil change scheduled and it actually happened on time and took the hour I was told. I was pleased with the service and staff. time and took the hour I was told. I was pleased with the service and staff. More

Excellent service. Went over and above expectations. Appreciated them moving there schedule around to help me Appreciated them moving there schedule around to help me More

I prefer to bring my vehicle back to the dealership for oil changes and any other type of service. Usually I am greeted with professionalize and really like the staff. This time I didn't feel as welcome an oil changes and any other type of service. Usually I am greeted with professionalize and really like the staff. This time I didn't feel as welcome and didn't care for the sales/customer service person. He did not seem interested in listening to what issues I had requested to be looked at during this appointment I made for the oil change even though I called a few days prior to my appointment to add my request. Instead he was happy to tell me how much extra it was going to cost to have this done. After I left him know that I called to add this to my visit and that I have the extended warranty he seemed a little put out. More

Always feel valued as a customer. The service managers are very good. are very good. More

Quick and well executed service. Very convent pick up and delivery. Made the process easy. Delivery person was very friendly and helpful. I will definitely buy at this dealer again and delivery. Made the process easy. Delivery person was very friendly and helpful. I will definitely buy at this dealer again More

The entire new car purchase was as expected. Everyone we interacted with was professional, courteous and respectful. We would definitely recommend Tom Roush to friends interacted with was professional, courteous and respectful. We would definitely recommend Tom Roush to friends More

I’m always pleased with the service and interactions with the employees. The new building is very, very nice. The service was quick and efficient the employees. The new building is very, very nice. The service was quick and efficient More

Very attentive and efficient service department. The service manager is very friendly and accommodating. The service of my Lincoln MKZ was completed in a timely manner. service manager is very friendly and accommodating. The service of my Lincoln MKZ was completed in a timely manner. More