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Tom Peacock Nissan - Service Center

Houston, TX

4.9
471 Reviews

471 Reviews of Tom Peacock Nissan - Service Center

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July 18, 2024

Staff is friendly, professional, & competent. Time before car was ready was excellent. A very pleasant experience! More

by mikeruthmikeruthmikeruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serena & Sonya
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Jul 19, 2024 -

Tom Peacock Nissan responded

Thank you for choosing Tom Peacock Nissan and for sharing your positive experience with us. I am thrilled to hear that our staff provided you with friendly, professional, and competent service. I always strive to ensure that our customers have a pleasant experience from start to finish, and I am delighted to hear that we met your expectations. I look forward to the opportunity to assist you again in the future. Drive safely! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 17, 2024

My name Edna Cambrice I own 2014 Nissan Murano SV, she was originally purchased from Tom Peacock in fleet of Murano. I feel, Tom Peacock know how keep my vehicle in the highest performance. Plus the More

by ednacambrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serena Perez
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Jul 18, 2024 -

Tom Peacock Nissan responded

Thank you, Edna, for sharing your positive experience with us and for choosing Tom Peacock Nissan for your 2014 Nissan Murano SV! We're thrilled to hear that you find our maintenance services top-notch and that you always receive excellent customer care. We truly appreciate your kind words and look forward to seeing you again soon. Thank you for being a valued member of the Tom Peacock Nissan family. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 21, 2024

Excelente servicio trato amable y cortés no haría nunca volver a utilizar su servicio Gracias especiales al Señor Carlos Flores More

by Juan Alberto Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Tom Peacock Nissan responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario, Juan. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sinceramente, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 07, 2024

The express service staff are very helpful and very pleasant. The waiting room is comfortable. More

by Antoinette
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serena and Hailey
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Jun 10, 2024 -

Tom Peacock Nissan responded

Thank you, Antoinette, for taking the time to share your positive experience with us at Tom Peacock Nissan. We're delighted to hear that our express service staff was helpful and pleasant, and that you found our waiting room comfortable. We appreciate your kind words and hope to welcome you back in the future. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

May 25, 2024

Professional friendly staff. They always seem attentive and strive to repair or service my vehicle with expertise. Very pleased with the services provided. More

by dmcmi69606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024

They where great I had situation ( funeral ) Carlos was able to accommodate me , getting in , rental and own way he understood my time was valuable that day More

by paulwanza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman at rental Carl was very helpful as well team work
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May 20, 2024 -

Tom Peacock Nissan responded

Thank you for sharing your experience with us, Paul. We are glad to hear that Carlos was able to assist you during a difficult time. Please know that we are always here to help make things easier for you. If you need anything else in the future, don't hesitate to reach out to Tom Peacock Nissan. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

May 11, 2024

I was able to schedule an appointment the night before. Minimal wait time before service. Overall great customer service. More

by lg7htx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailee Sykes-Werner
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May 13, 2024 -

Tom Peacock Nissan responded

Thank you for choosing Tom Peacock Nissan for your service needs! We're thrilled to hear you had a positive experience with us, from scheduling to minimal wait times. We appreciate your kind words about our customer service and look forward to serving you again in the future. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

April 18, 2024

The dealership was great he allowed me to test drive and gave me full details about the car. Great customers service. More

by blackjacqueline901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 4548 Hailee Sykes-Werner
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Apr 18, 2024 -

blackjacqueline901 responded

I just want to thanks for the customer service I received today and will be with you all from this day forward. I thank God for the service I received today, I'm grateful for the service. Thanks a lot.

April 10, 2024

Great SERVICES. Vehicle was in and out the shop within 24 hrs. Repairs addressed.. Thank you Tom Peacock Nissan. More

by IMSOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Feliz
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Apr 10, 2024 -

Tom Peacock Nissan responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tom Peacock Nissan, we value our customers and we look forward to seeing you down the road. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

April 10, 2024

Customer service Leslie was very helpful and attentive outstanding customer service thank you Great job More

by carlos Castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie at service department two thumbs up outstanding
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Apr 11, 2024 -

Tom Peacock Nissan responded

We appreciate you for letting others know about your experience working with Leslie, Carlos! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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