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Tom Peacock Nissan - Service Center

Houston, TX

4.9
496 Reviews

496 Reviews of Tom Peacock Nissan - Service Center

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December 04, 2021

Excellent and professional service! Feliz is a very professional and take his time to communicate throughout the service. Well recommends More

by marlenlopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2021 -

Tom Peacock Nissan responded

Marlen, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 28, 2021

I love. The way my advisor take care of me and the commitment to make sure ai am satisfied with my service. More

by Evangeline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2021 -

Tom Peacock Nissan responded

Evangeline, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 27, 2021

Nestor was great to work with, kept us updated on the progress, the time needed and was very friendly More

by TaraB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor
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Nov 29, 2021 -

Tom Peacock Nissan responded

Hi Tara, and thanks for the great feedback! We're very happy that Nestor was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 20, 2021

At this Dealership, I received Great Customer Service. Thank You to the employees of Tom Peacock Nissan. More

by Deborah Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Tom Peacock Nissan responded

Thank you for sharing your experience with us, Deborah! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 19, 2021

Excellent quick service. Service team is already nice and very professional. Will return far all future services. More

by pablomrivera023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Feliz fuentes
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Nov 19, 2021 -

Tom Peacock Nissan responded

Pablo, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 11, 2021

Feliz is amazing goes above and beyond to help his customers. My seat and the part to raise my seat up and down got messed up. Management has not gotten back with me to fix it. I let you know as soon More

by tlybarbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Feliz 100% amazing
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Nov 12, 2021 -

Tom Peacock Nissan responded

Thank you for taking the time to share your recent experience at Tom Peacock Nissan. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Sincerely, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 05, 2021

Quick service! They do a great job of keeping the customers informed and are always friendly. More

by Linda T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sirena in the service department was awesome !
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Nov 08, 2021 -

Tom Peacock Nissan responded

Linda, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 05, 2021

The staff was so nice and polite! Knowledgeable and professional with taking care of me automobile needs! I’m truly a satisfied customer and will be back! Job well done Mr. Esteban Saldana🤗 More

by lewisregina936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2021 -

Tom Peacock Nissan responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Esteban does for Tom Peacock Nissan and our customers. Hope to see you again soon! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 05, 2021

They were very polite and fast I was out of there before the time they gave me. More

by gloriahouston1968
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2021 -

Tom Peacock Nissan responded

Gloria, we can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 04, 2021

The service will help you when it is a problem of your vehicle. The service is very helpful and keep a smile on there face. More

by Ijacobs62
Recommend Dealer
Yes
Employees Worked With
Sonya
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Nov 08, 2021 -

Tom Peacock Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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