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Tom Peacock Nissan - Service Center

Houston, TX

4.9
465 Reviews

465 Reviews of Tom Peacock Nissan - Service Center

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December 18, 2024

It recognition a Sandra Gordon, she is an outstanding customer service rep. Not one time have I needed Nissan services and she did not go over and beyond to make sure that my services was at my satisfact More

by carolynwatson10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Gordon
Dec 21, 2024 -

Tom Peacock Nissan responded

Thank you for your kind words, Carolyn! We truly appreciate your feedback about Sandra's outstanding customer service at Tom Peacock Nissan. It’s wonderful to hear that she consistently goes above and beyond for you. We look forward to assisting you again soon! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

December 13, 2024

We really did appreciate James’s extra efforts with us this morning when deciding on the car repairs. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rushing
Dec 17, 2024 -

Tom Peacock Nissan responded

Thank you, Michelle, for your wonderful review! We truly appreciate your kind words about James and his efforts to assist you with your car repairs at Tom Peacock Nissan. We're glad to hear you had a positive experience. Please don't hesitate to visit us again for any future needs! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

December 08, 2024

I had a very pleasant experience with my first maintenance on my Murano. The maintenance department contacted me shortly after we r I called to set up my first maintenance checkup. I was very happ More

by lydiayu0823
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rushing
Dec 08, 2024 -

lydiayu0823 responded

Every pleasant experience

November 05, 2024

Devon was amazing and patient! The service was quick, and my oil change was done in no time. Great experience! More

by BrittD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon H.
Nov 07, 2024 -

Tom Peacock Nissan responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with us at Tom Peacock Nissan and that Devon was able to assist you with patience and efficiency. I look forward to seeing you again for your next service! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 30, 2024

Mr.Devon did a great job getting my car back to great condition, got my car back washed and cleaned. Thank you More

by Maria Suazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
Nov 01, 2024 -

Tom Peacock Nissan responded

Thank you, Maria! I really appreciate your positive feedback about Devon and the great condition he got your car back into. It’s always our goal at Tom Peacock Nissan to provide excellent service, and I'm glad you noticed the extra care with the wash and cleaning. I look forward to seeing you again soon! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 07, 2024

"Great experience" my 1st Nissan with service advisor Oswaldo, this guy was well trained with a lot of info! He made me feel comfortable. He and the the auto tech Christian showed me what the the issue w More

by Theblacknightxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oswaldo,Christian,Scott,Axle
Oct 09, 2024 -

Tom Peacock Nissan responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that you felt comfortable and well taken care of by Oswaldo and Christian at Tom Peacock Nissan. It’s our goal to provide top-notch service, and we're glad to know that they were able to address your concerns effectively. We appreciate your kind words and hope to see you again soon for your next visit! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 04, 2024

Thanks for the service. It was quick and nice as expected. Thanks again for your help. More

by Victolt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Harris
Oct 07, 2024 -

Tom Peacock Nissan responded

Thank you for your kind words! We’re thrilled to hear that you had a quick and pleasant experience at Tom Peacock Nissan. Your satisfaction means a lot to us! We look forward to assisting you again next time. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 21, 2024

Sonja excellent service will see her again in 2 weeks for more service onu car. Excellent customer service & understands senior needs. More

by ellisondra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonja service dept
Sep 24, 2024 -

Tom Peacock Nissan responded

Thank you for your wonderful review! I am thrilled to hear about the excellent service you received and that you found our customer service attentive to senior needs. I look forward to seeing you again in two weeks at Tom Peacock Nissan for your next service! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 12, 2024

Feliz Fuentes was our advisor and he's always a pleasure to work with, he keeps me updated & explains everything in detail. I will continue to look for Feliz whenever I need service for my Nissan. More

by herrerox3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Tom Peacock Nissan responded

Thank you for your wonderful review! I'm delighted to hear that Feliz made your experience at Tom Peacock Nissan so positive. His commitment to keeping you updated and providing detailed explanations truly sets him apart. I appreciate your loyalty and look forward to seeing you next time you need service for your Nissan! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 07, 2024

You guy are awesome and I recommend everyone go there for service also to buy a car More

by Cajuntrkn2@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember
Sep 10, 2024 -

Tom Peacock Nissan responded

Thank you for your kind words! I appreciate your recommendation and I am thrilled to hear that you had a great experience at Tom Peacock Nissan. I look forward to seeing you again for service or your next vehicle purchase! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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