Tom Peacock Nissan

Service Mrs. Sonya always goes above and beyond when taking care of me. I had a warranty concern., scheduled the appt for the next day and was out the same d Mrs. Sonya always goes above and beyond when taking care of me. I had a warranty concern., scheduled the appt for the next day and was out the same day. Thanks for the quick service! More

happy mr luis b help me to find the right car, he explain me everything, thanks to the manager israel too, very professional team, recommended 100 % mr luis b help me to find the right car, he explain me everything, thanks to the manager israel too, very professional team, recommended 100 % More

DON'T WALK....RUN AWAY FROM THIS DEALERSHIP I am in the market for a new, 2019 Rouge or a slightly used one. I found two vehicles on Tom Peacock's website and sent in a request for more informa I am in the market for a new, 2019 Rouge or a slightly used one. I found two vehicles on Tom Peacock's website and sent in a request for more information. Shortly after this, I received a call from the dealer designated "appointment setter". I asked some very routine questions regarding the two vehicles and a final out the door price. True to form as with most dealerships, they will give you very little information over the phone and she would not answer these questions. The "appointment setters" only function is to get you into the dealership. She told me both vehicles I was looking at were in stock. I had a couple of hours before work, so I decided, against my better judgement, to go to the dealership. I did want to get pricing and they also advertised an Amazon gift card with any test drive, so I figured..what the heck. They even sent me an email confirming the gift card and I printed out the paperwork and took it with me to the dealership. Upon arrival, the "appointment setter" put me in contact with a salesperson. I told him what I was looking for and asked for pricing. This is when the back and forth into their "dark room" started. The salesman disappeared for a while and eventually came back out and told me the new 2019 was not in stock. I said I'd be happy to look at the used one. Back into the "dark room" he went. He re-appeared and told me that this car was also not in stock. We then started looking for alternatives...back into the "dark room" he went. Re-appeared and told me about a 4 year old model that had just arrived and showed me that one. I took a test drive and looked over the vehicle carefully....there were too many paint defects and it was too old for my liking. Back into the "dark room" he went and I waited again. Then a manager appeared and asked me what I was looking for. I told him and he stated that they had several new 2019's in stock...hmmm, interesting. I then asked him for out the door pricing and information on a lease. Back into the dark room, for quite a long period of time. I even watched a whole inning of the Astro's game on their TV. By now I had to get going and the manager had not appeared, so I left. About ten minutes after I left, I received a call from the original salesman and he told me he had pricing for me..."just send me your email address and I'll get the information to you." So I did. Didn't receive anything for the rest of the day. I sent a text msg the next day telling him I was still waiting for pricing. He text back saying he tried to email me, but, due to some Nissan privacy, whatever, it wouldn't allow him to email me the information....YEAH, RIGHT. Several voicemails, emails and text msg's to both the "appointment setter and the salesman went unanswered for a couple of days. I finally reached the appointment setter and said I was still waiting for pricing and my gift card for my test drive...she said she would get with a manager and call me the next morning. True to form, I heard nothing. I contacted the dealership that afternoon and left a message for the appointment setter to call me back. Again, no response. So, not only are they not following through with providing me pricing, but they also will not give me the gift card for the test drive. Stay away...very far away. More

Cadillac ATS Sedan Fernando was really helpful through out the whole process and helped me get the car note right on my budget. Everybody was really nice and had a smile Fernando was really helpful through out the whole process and helped me get the car note right on my budget. Everybody was really nice and had a smile in their faces. More

great sales experience i recently purchased a 2019 Armada and Calvin Williams assisted me in the process. He made it so easy that I will definitely be back for my next purch i recently purchased a 2019 Armada and Calvin Williams assisted me in the process. He made it so easy that I will definitely be back for my next purchase when my son graduates from college in December. Thank you Mr. Williams and Tom Peacock Nissan. More

Armada We came in looking for an SUV. Lauren Cathey was a great associate. She was very knowledgeable of the vehicles and the technology Nissan uses. I reall We came in looking for an SUV. Lauren Cathey was a great associate. She was very knowledgeable of the vehicles and the technology Nissan uses. I really enjoyed the car buying experience with her she was truly helpful. She took great care of me!!! I would recommend Tom Peacock to a friend or family member. More

excelente servicio mi experiencia al ir a tom peacock nissan fue lo maximo, divertido, todo muy rapido y lograron conseguirme el mejor pago en mi nueva murano, muchisima mi experiencia al ir a tom peacock nissan fue lo maximo, divertido, todo muy rapido y lograron conseguirme el mejor pago en mi nueva murano, muchisimas gracias luis b e israel More

very proffesional thank to all tom peacock nissan personal, luis b help me a lot to find the right car, thath day was quick and smooth, no pressure, and i find what i w thank to all tom peacock nissan personal, luis b help me a lot to find the right car, thath day was quick and smooth, no pressure, and i find what i want More

excelente trabajo muy agradecido con el sr luis b por su servicio y atencion, al igual que los managers de tom peacock nissan, fueron de gran ayuda en la busqueda de mi muy agradecido con el sr luis b por su servicio y atencion, al igual que los managers de tom peacock nissan, fueron de gran ayuda en la busqueda de mi vehiculo More

Horrible, I'm devastated 20 hours ago-Edit I was in a car accident was rear ended and my car was totaled. Tom Peacock Nissan had a vehicle advertised online for 11,888.00. I 20 hours ago-Edit I was in a car accident was rear ended and my car was totaled. Tom Peacock Nissan had a vehicle advertised online for 11,888.00. I went there and took a look at it and test drove it. This was 5 days after the accident. Now mind you I was in extreme pain, taking muscle relaxers and pain meds and still trying to work. They took advantage of me and counted on me to not notice what they had done. I paid $1000.00 down during the signing. And did not realize they had jacked up the financing price to over $13,000.00 then added their fee's and taxes which ended up totaling over $14,000.00. The car should have been financed for $10,888.00 then added the taxes and fee's. I spoke to them today about it and they refuse to do an amended finance and resubmit to the bank. Then on top of that they said for me to leave my car after signing papers so they could certify it. So I left it there and picked it up the next day. There was about 100 miles extra on the mileage from what it was the night before when they said to leave it. So I will be contacting the Federal Trades Commission and the Attorney General and getting a lawyer. They ripped me off of more that $3,000.00. Please be ware of Tom Peacock Nissan on 45 North. People, make sure you are buying the car at the price you should be buying it for. More