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Tom Peacock Nissan
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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A dealership that has intergrity! I can feel the compassion that the salesman has given us and has done everything that be can to get us approved working with the finance department. I I can feel the compassion that the salesman has given us and has done everything that be can to get us approved working with the finance department. I had messaged the representative and talked to the person on fb and when other dealerships tell me they can help me and I get there, they let me down, meanwhile Tom Peacock Nissan delivered!! A dealership that goes by their word! That's the kind of business I want to work with!!That's Tom Peacock Nissan! More
Receptionist and Serice On August 9, 2019 I called Tom Peacock Nissan to schedule service on my 2019 Nissan Maxima. When I called the receptionist told me t hold, but never t On August 9, 2019 I called Tom Peacock Nissan to schedule service on my 2019 Nissan Maxima. When I called the receptionist told me t hold, but never transferred m call. I sat on the line for 5 minutes before I snapped. I hung up and called back. When the receptionist answered I told her that she didn't transfer me. She got rude and stated, "Ma'am, I transferred the call and I can't help they didn't answer". After saying this, she transferred the call and this time a guy answered and asked me to hold on. I held the line for 10 minutes, he never came back to the line. I called back and told the receptionist and she clicked in my face without a word and transferred me back to service. Someone instantly out me on hold. After anther 10 minutes, the phone disconnected. Now my blood is boiling. I called back and ask to speak with a member of management, no one picked up and the phone disconnected again. I called right back because this dealership is the closet to me, plus I wanted someone to explain the service points to me, not to mention that this is the second time this has happened to me with this dealership. You would've thought I'd had enough. When I was buying my car, they were so attentive and now to be treated as if I am a nobody and that my money doesn't matter pisses me off. My service light is on in my car and I can't get these people to communicate with me. I work through the week and am off on the weekends which is when I have the time to run all my errands and other things. As far as I am concerned, if these people want to act this way with customers, they shouldn't be allowed to be open. Pisses me off when I am treated in this manner. This is not one, but twice that this has happened to me with this same dealership, with service and the receptionists. More
Sales based on false pretenses Nissan certified obviously means nothing to Tom Peacock Nissan. My recent purchase of a "Nissan certified" used vehicle has come with unresolved issu Nissan certified obviously means nothing to Tom Peacock Nissan. My recent purchase of a "Nissan certified" used vehicle has come with unresolved issues that the dealership does not stand behind. After stopping to get my tires aired, I was notified by the store employee that i had two bald tires, one that was almost bald, and one that was ok. I called James Milton, my salesman, to ask if they changed the tires before selling a used vehicle. He insisted that they did, which is not possible in my case. I just hit five thousand miles since driving off the lot, so bald tires is NOT possible if they had been changed. I went back to the tire shop to confirm the lack of tread on my tires to find out the tires on the vehicle were factory. Three days later I went to Gunn Nissan to get my oil changed to find out the air filter and engine filter had not been replaced in at least twenty thousand miles. I told them about my tires needing to be replaced, so they checked the alignment just in case. Turns out I also need an alignment. So again, what does Nissan certified mean to Tom Peacock? Absolutely nothing. More
excelent Una gran experiencia en la compra de mi rogue 2016 usada ,al llegar a Tom Peacock Nissan en busca del internet price y si el vehiculo estaba disponi Una gran experiencia en la compra de mi rogue 2016 usada ,al llegar a Tom Peacock Nissan en busca del internet price y si el vehiculo estaba disponible,me atendio Fredy Ruiz encontrando en el el servicio que yo esperaba...GRACIas More
Enjoy thank you very much to all staff of tom peacock nissan everybody it's proffesional. thank you mr luis b for help me to get my new car, i love it by th thank you very much to all staff of tom peacock nissan everybody it's proffesional. thank you mr luis b for help me to get my new car, i love it by the way. keep doing an excellent job !!! More
contenta muy buena la atencion del sr luis bennasar y de todo el equipo de tom peacock, no perdi mi tiempo, me trataron super amables y consegui el mejor trato muy buena la atencion del sr luis bennasar y de todo el equipo de tom peacock, no perdi mi tiempo, me trataron super amables y consegui el mejor trato More
profesionales mi experiencia en la compra del vehiculo fue totalmente agradable, el sr luis b me ayudo con todo el procedimiento, fue facil y rapido, recomiendo est mi experiencia en la compra del vehiculo fue totalmente agradable, el sr luis b me ayudo con todo el procedimiento, fue facil y rapido, recomiendo este sitio !!! More
versa !! muy contento con mi nuevo nissan versa 2019, luis bennasar fue muy profesional y me ayudo con todo para conseguir una aprovacion, gracias por tu esfue muy contento con mi nuevo nissan versa 2019, luis bennasar fue muy profesional y me ayudo con todo para conseguir una aprovacion, gracias por tu esfuerzo More
Great job Lauren Cathey We went in and were helped right away by Lauren Cathey. She did a great job. She is very knowledgeable of all the products. Friendly and personable. S We went in and were helped right away by Lauren Cathey. She did a great job. She is very knowledgeable of all the products. Friendly and personable. She got us hooked up and made it a very painless experience. More
Run, Don't Walk to Another Nissan Dealer! $2,000+ unwanted options. $1,891 prep charge off the truck, + $349 make ready charge??? Waited 4 hours! "So busy" & falsely apologetic! Finance rate t $2,000+ unwanted options. $1,891 prep charge off the truck, + $349 make ready charge??? Waited 4 hours! "So busy" & falsely apologetic! Finance rate too high! More