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Tom Peacock Nissan
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Loyal and consistent experience with service Ms. Glenda received me in the service department. She took notes of the reason I came to visit. The oil change and tire rotation was completed as requ Ms. Glenda received me in the service department. She took notes of the reason I came to visit. The oil change and tire rotation was completed as requested and car was properly clean when I took delivery. Thank you Ms. Glenda for always looking out for me. More
James made my first car purchase a great experience! He was patient, informative and really went out his way to help me find what I needed, If you need anything he is your man! was patient, informative and really went out his way to help me find what I needed, If you need anything he is your man! More
My Murano caught fire and can’t get help My Murano caught fire with my my wife onboard and burned to the ground. This was eight days ago and the dealer who I have bought two vehicles from kee My Murano caught fire with my my wife onboard and burned to the ground. This was eight days ago and the dealer who I have bought two vehicles from keeps saying they can’t help and Nissan America has given me a case number and will not even respond to us. It’s been eight days. I expect at least some response. More
A Salesman That Really Cares!! I usually don't leave reviews, but I wish I could give this review more than 5 Stars. Sales Manager, Mr. Calvin Williams most definitely exceeded my e I usually don't leave reviews, but I wish I could give this review more than 5 Stars. Sales Manager, Mr. Calvin Williams most definitely exceeded my expectations! I dreaded going to car dealerships. Prior to Tom Peacock Nissan, I’d visited many car dealerships where I felt uncomfortable and pressured, but my interaction with Mr. Williams was the total opposite (thank GOD)! Moments after meeting him, it felt like I was talking to an old friend. He was very welcoming, knowledgeable, and honest about the line of vehicle I was looking to purchase. Mr. Calvin Williams was very patient with me and my credit situation. He also ensured that I was completely satisfied with my vehicle purchase before signing any paperwork. He was committed to helping me make the right choice for my personal interest and financially. When it was time for me to sign my documents, Mr. Williams sent me to a very nice and easy-going Rep (I can’t remember his name…. sorry guys). Which I felt was very important since this is the final and very important step in purchasing a vehicle. This guy really knew his stuff and could answer all my questions without hesitation (I really wish I could remember his name). In all, my experience at Tom Peacock was a true blessing. Mr. Williams and the other guy sincerely showed me that I was a valued customer. Look no farther! Tom Peacock is the go-to spot for your next vehicle! More
Amazing customer Service Great customer service - always quick to answer questions and make sure that I understand everything being done with my vehicle when in service. Will Great customer service - always quick to answer questions and make sure that I understand everything being done with my vehicle when in service. Will continue t o use.. More
Great customer service, fixed my AC and replaced my Radiator hoses.. Explained all the repairs and cost and repairs were done in a timely manner. Radiator hoses.. Explained all the repairs and cost and repairs were done in a timely manner. More
Had some issues, but managed to get them resolved. Just make sure you understand your deal completely, have it in writing, and if anything doesnt doesn on the contract you sign and the deal you were promis make sure you understand your deal completely, have it in writing, and if anything doesnt doesn on the contract you sign and the deal you were promised, do not sign it until you have in writing, the specific details hashed out and signed by the manager. After everything, they did make good their deal with us, and things are moving along. More
Great service I have bought several cars from Tom Peacock and they did a great job and took care of all my needs. Will bring friends and family here also. I have bought several cars from Tom Peacock and they did a great job and took care of all my needs. Will bring friends and family here also. More
"Never Ever did I think I would appreciate a Car Salesman" I was in the market for a "gently used" Ford F-250 Super Duty Diesel 4x4 truck - and was searching Car Gurus and other online sales sites. I got the l I was in the market for a "gently used" Ford F-250 Super Duty Diesel 4x4 truck - and was searching Car Gurus and other online sales sites. I got the lost leader BS from a few, another even told me I was approved for financing and to come get the truck - which was no longer there when I arrived after filing out the online application. My time is valuable - to me anyway so I took a stab at what looked like way to good to be true. Tom Peacock Nissan had a 2019 F250 FX4 6.6L turbo diesel with only 30K miles on it for under $50K - they actually sold it to me for $43K. I couldn't find any other vehicle within a 100 miles even close to that for a comparable unit so I inquired. My Sales Rep Jon Wasserman called me and with no pressure simply asked if I was interested in the vehicle he would gladly hold it for me. In the meantime I submitted the application he sent and within about 10 minutes he called to say I was approved and he would be available whenever I was ready via his personal cell phone. I drove down a few hours later , did the test drive and couldn't believe the truck was really the one they agreed to sell. Jon suggested pulling the CarFax and reviewing it together which showed no negative history outside of routine service - and is still under warranty. Mr Wasserman is quite young but beyond his years in professionalism, understanding, and customer service - when you operate like that you really don't have to be closer. I have already told a few of my friends about Jon and Peacock Nissan and would definitely buy another vehicle from them. More
The sales associate MC was really knowledgeable and informative. He was patient a professional. I'm positive that if he wasn't the sales associate I worked with I would not purchased a vehicle. informative. He was patient a professional. I'm positive that if he wasn't the sales associate I worked with I would not purchased a vehicle. More