Tom Peacock Nissan
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Tim Willborne was such a great help! He made the whole process a lot easier for me than most car salesman which was a relief. I will definitely be referring him to anyone who is looking to buy a car. process a lot easier for me than most car salesman which was a relief. I will definitely be referring him to anyone who is looking to buy a car. More
I was promptly greeted at my car with a smile and my I help you.. They work with me on the best discount to take. My car was worked on immediately and my car was ready before they said it would be and I l help you.. They work with me on the best discount to take. My car was worked on immediately and my car was ready before they said it would be and I love the free car wash. That saved me about $30. More
Sonya Gordon in Serviice was friendly, considerate and listen to everything that was a concern to me. She made sure I stayed aware of what was going on. listen to everything that was a concern to me. She made sure I stayed aware of what was going on. More
The best Nissan dealership and service department the service department specialist are all attentive to the customers need. Tom Peacock will take care of your needs service department specialist are all attentive to the customers need. Tom Peacock will take care of your needs More
Mr. Albert and Tim Willborn are very outstanding. Tim has the knowledgeable about the vehicles I purchased. He even help me to get an auto insurance fast. has the knowledgeable about the vehicles I purchased. He even help me to get an auto insurance fast. More
I was in and out in less than hour for an oil change with tire rotation. Fast and friendly service.Natalie helped with a discount coupon as well! Thank you so much! tire rotation. Fast and friendly service.Natalie helped with a discount coupon as well! Thank you so much! More
I’ve never really in my 30 years of living felt like I was treated poorly because of the color of my skin until today 3/12/21 at Tom Peacock Nissan. I went to the service/parts department to purchase a si was treated poorly because of the color of my skin until today 3/12/21 at Tom Peacock Nissan. I went to the service/parts department to purchase a silicon key fob cover and a keychain. I walked up to the counter where the two items I still decided to purchase after feeling like shyt and treated like I was a thief from one of the employees behind the counter who never asked if I needed any assistance until I proceeded back to the front of the building to see where I should pay for my items to the employee saying hey sir do you plan on paying for that. Absolutely I had planned to pay for it I just didn’t know where to pay for it at since he was preoccupied with a female acquaintance who eventually left and he then got up and left me standing at the counter for another five minutes without even offering to check me out. I’m so mind blown because I’ve never been treated like this before or felt the way this guy made me feel. I will take my maintenance service fulfillment to another dealership definitely not one owned by Tom Peacock. What a tragedy. I’m extremely disappointed and hurt. More
I received excellent customer service. Everyone was nice and respectful. I have recommended them to all of my family and friends. I will continue to take my car for service. and respectful. I have recommended them to all of my family and friends. I will continue to take my car for service. More
Esteban s was great and helped me quickly and efficiently! A plus in customer service! My car was given back to me working and looking great. Service was a breeze! efficiently! A plus in customer service! My car was given back to me working and looking great. Service was a breeze! More
We wanted to buy a used certified car. We found one online we were interested in and called to ask for their incentives and offers. We were told 0% interest, no payments for 90 days etc. none of which online we were interested in and called to ask for their incentives and offers. We were told 0% interest, no payments for 90 days etc. none of which was true. The salesman was rude and pushy and seemed annoyed doing his job that is based on commission! He even admitted that tactics to get people to come in and waste their time. BE AWARE! You will go to see the vehicle only to find out that $3-4 is added for "dealer added fees" wheel locks, door edge guards and a bunch of other bs. first, add your "dealer fees" to the online price and the other door edge guards and nitrogen is a bunch of bull. why wouldn't the Nissans already have these things? and if not, who said I wanted that? Other Nissan dealerships will warn you about this and their online prices are just that. I drive out of my way and should have gone to the transparent honest dealership. We ended up buying a new vehicle to avoid the nonsense and because we were told we could only get 0% interest on a new vehicle. I asked for the salesman to compare the certified used to the new after credit was pulled but instead, he brought us the same estimate that was given BEFORE the credit check. Come to find out, even with buying new we should have went elsewhere. Other Nissan dealerships had 2020 SR models for LESS than the 2020 S purchased as well as 2021 SV models for less. Save yourself $2-4 grand on new and used cars. I will be making a complaint to Nissan as well as BBB. More