Tom Peacock Nissan

Muy professional el trato con el Que nos recibio arely y su manager. Fue excelente y definitivante recomendaria a familia y amigos su manager. Fue excelente y definitivante recomendaria a familia y amigos More

Quickly got me in and completed the services and repaired the issues within a day. Followed up to make sure everything was good. Welcoming and friendly. the issues within a day. Followed up to make sure everything was good. Welcoming and friendly. More

Tom Peacock has excellent customer service! The service advisor and knowledgeable & very courteous. Please repair the car wash! The service advisor and knowledgeable & very courteous. Please repair the car wash! More

Jordan is the best salesman! it was a pleasure working with him, process was easy and fast! If you are in the market come see Jordan he will take care of you like family! it was a pleasure working with him, process was easy and fast! If you are in the market come see Jordan he will take care of you like family! More

Jordan c was a great salesman very helpful and friendly made me feel at ease about making a big purchase thank you ! made me feel at ease about making a big purchase thank you ! More

Jordan was great ! Super friendly and answered questions I had about my new car. I recommend asking for him if you need help and want to feel comfortable. Super friendly and answered questions I had about my new car. I recommend asking for him if you need help and want to feel comfortable. More

The guy that helped me to get my airbags changed was super helpful and professional. super helpful and professional. More

Very helpful and knowledgeable! Great customer service. Every one has a smile on their faces. Great customer service. Every one has a smile on their faces. More

excelente servicio por parte de arely. Nos explico todo muy bien con buena atencion y buen trato Nos explico todo muy bien con buena atencion y buen trato More

Tom Peacock Nissan left much to be desired. While the dealership projects an air of professionalism, my experience revealed significant shortcomings, including a lack of transparency, inflated While the dealership projects an air of professionalism, my experience revealed significant shortcomings, including a lack of transparency, inflated fees, and aggressive upselling of unnecessary add-ons. It felt more like a brokerage than a dealership genuinely connected to the Nissan brand. The sales team didn’t seem knowledgeable about the cars they were selling. When I asked specific questions about features and differences between models, they couldn’t provide clear answers, which showed me that cars aren’t their focus—profit is. Additionally, it seems this dealership is accustomed to taking advantage of customers who may not be fluent in English or fully familiar with the documentation. Their tactics are clearly designed to exploit trust, but they crossed the wrong person today. This dealership lacks the connection, transparency, and integrity expected from a Nissan representative. For a fair, professional experience that prioritizes customer satisfaction, look elsewhere. if you noticed they left out their head shot photos on this site, other dealers are glad to show their faces. This alone will make one question their gestures. They don't even seem to have all their employees/sales agent listed here. They immediately destroyed the window sticker that advertised the car’s original pricing, claiming it was part of their “prep.” Instead of filing it with my records for transparency, they removed a critical piece of documentation that would have clarified the vehicle’s value. This kind of deliberate action, seemingly aimed at inflating prices and obscuring their lack of transparency, is both concerning and unethical. Tom Peacock Nissan is a textbook example of what happens when a dealership strays from its purpose: selling cars and building trust with customers. My experience here revealed not just inefficiency but a calculated approach to maximize profits at the expense of transparency, trust, and customer satisfaction. This isn’t just a performance issue—it’s a pattern of predatory practices disguised as professionalism. More