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Tom Peacock Nissan

Houston, TX

4.8
1,003 Reviews

15300 North Freeway

Houston, TX

77090

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Showing 1,003 reviews

November 29, 2022

Go see my boy Victor he does a great job and always keeps his word. We love our new car More

by Silvia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor
Nov 30, 2022 -

Tom Peacock Nissan responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that Victor and our team made such a great impression on you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 29, 2022

My salesperson fredy ruiz helped me aut quite a bit. he was extremally honest, thaks Fredy ruiz More

by otilar
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
fredy ruiz, Tom Peacock
Nov 30, 2022 -

Tom Peacock Nissan responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 29, 2022

Mr fredy ruiz was a great salesperson , i recommend him somebody looking a car . honesty and profesiona' More

by otilar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
fredy ruiz, Tom Peacock
Nov 30, 2022 -

Tom Peacock Nissan responded

Tom Peacock Nissan would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 29, 2022

Cuando busques un vehiculo nuevo ou sado Fredy Ruiz es el mejor de la cuidad , honestidad y prisionaismo More

by y1249560
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
fredy ruiz, Tom Peacock
Nov 30, 2022 -

Tom Peacock Nissan responded

¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 29, 2022

Fredy ruiz me ayudo en la compra de mi frontier 2023. el me dio el mejor degocio de la cuidad. More

by garumele54317
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
fredy ruiz, Tom Peacock
Nov 30, 2022 -

Tom Peacock Nissan responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 22, 2022

They charge you an arm and a leg and then have the nerves to charge a $37 fee or 3% upcharge to use your card as paymwnt. They don't tell you this prior to picking up your vehicle so you have no choice but More

by Craver3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oswaldo
Nov 23, 2022 -

Tom Peacock Nissan responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 09, 2022

Most deceitful crooked finance people I have ever dealt with in my 25 years of buying cars. They will run your credit multiple times even when they’re told not to they add money to the price of the vehicle More

by Chrisiandonovan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Peacock
Nov 15, 2022 -

Tom Peacock Nissan responded

We acknowledge your review and are currently looking into the events you’ve detailed.

Nov 15, 2022 -

Chrisiandonovan responded

Yea you have done so on every platform I have wrote this on and haven’t done a xxxx thing ! You give the same standard reply to ALL of your negative reviews and nothing changes

November 08, 2022

The service department kept me well informed her out the whole process. Another successful service in the books. Tom Peacock service department second to none! More

by Garyre61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
Nov 09, 2022 -

Tom Peacock Nissan responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 05, 2022

I went in without an appointment and was greeted by floor supervisor and then a representative Dwight. He was upbeat and very kind. Down to earth, heard my needs and let me know what the status of now was an More

by marciaacker250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight, Tom Peacock
Nov 07, 2022 -

Tom Peacock Nissan responded

It’s great to know that Dwight provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 01, 2022

This past weekend here was great. My salesperson Elio helped me out quite a bit, and they have a nice sheeting area with TVs which is always a plus in my book More

by Jose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elio
Nov 02, 2022 -

Tom Peacock Nissan responded

Thank you for your wonderful feedback, Jose. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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