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Tom Peacock Nissan

Houston, TX

Overview
Reviews
4.8
1,004 Reviews
Call Dealership (888) 216-3911
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15300 North Freeway

Houston, TX

77090

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Showing 1,004 reviews

January 20, 2023

Advisor was very helpful in helping me with the request of my car diagnosis. Gave me the information so that I could make a decision on what I wanted to do. More

by tunismuns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Feliz, Tom Peacock
Report | Print
Jan 23, 2023 -

Tom Peacock Nissan responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

Helpful
January 20, 2023

I went change the oil, rotate tires and inspection on Tuesday! I was told my front driver's tire rotated from the back, noe in front had a nail! I was worried so I had the tire checked somewhere else and More

by rosiedeluna1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Peacock
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Jan 23, 2023 -

Tom Peacock Nissan responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

Helpful
January 06, 2023

I received great customer service during my visit at Tom Peacock Nissan and would return for service. More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
Report | Print
Jan 06, 2023 -

Tom Peacock Nissan responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

Helpful
January 05, 2023

This dealership is always courteous to my concerns. I have never had a problem with the service department. Their service advisor Sonya Gordon is always friendly and knowledgeable of my issues. More

by ammartinez65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonya Gordon
Report | Print
Jan 06, 2023 -

Tom Peacock Nissan responded

Thank you for your kind words. We are very happy to hear that Sonya was so attentive during your visit to our dealership. Thank you again and we look forward to working with you again in the future! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

Helpful
January 03, 2023

Very professional, involved, time consuming group of individuals. This dealership is one that I will always make sure I mention to others. More

by Kenneth Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
Report | Print
Jan 03, 2023 -

Kenneth Jones responded

I enjoyed the experience.

Helpful
December 31, 2022

I want to thank Rubío and Tom Peacock Nissan for making my dream happen by getting the new 2023 Rogue that I’m so in love with. I highly recommend that you see Rubío next time you decide to go up to Tom Pe More

by ramirezandrea6767
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rubio
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Jan 03, 2023 -

Tom Peacock Nissan responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Rubio's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

Helpful
December 31, 2022

Victor was excellent. And he was very helpful and answered all my questions and was able to get me a great deal More

by Wilie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor
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Jan 03, 2023 -

Tom Peacock Nissan responded

Congratulations on your new vehicle, Wilie. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Victor was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

Helpful
December 31, 2022

Had the Best experience with an amazing sales person Rubío, he is the best sales person in the whole dealership. He listen to my needs and wants and was very patient. Highly recommend Rubío and Tom Peac More

by ramirezandrea6767
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rubio
Report | Print
Jan 03, 2023 -

Tom Peacock Nissan responded

Thank you so much for leaving this awesome review of our dealership. Rubio truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

Helpful
December 31, 2022

Victor was very friendly and professional. he answered my questions and listened to my concerns. Before I came to Tom Peacock I went to Fred Haas I did not have a pleasant experience More

by Silvia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Jan 03, 2023 -

Tom Peacock Nissan responded

Silvia, Tom Peacock Nissan would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

Helpful
December 30, 2022

Victor was a very helpful gentleman thank you for everything very recommend him to all customers More

by Cindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Jan 03, 2023 -

Tom Peacock Nissan responded

Reviews like yours are truly a breath of fresh air, Cindy! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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