Tom Peacock Nissan
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Tom Peacock is a very organized dealership. Friendly and helpful employees. If you have a question and your service person is busy the other service employees are willing to help. Very goo Friendly and helpful employees. If you have a question and your service person is busy the other service employees are willing to help. Very good experience. More
I am pleased with Nissan on I-45 and Airtex. I just need the shop to send out more coupons to their loyal customers . I just need the shop to send out more coupons to their loyal customers . More
I had a excellent experience with this location. Customer service was friendly and helpful. My car was fixed in a timely manner I am very pleased. Customer service was friendly and helpful. My car was fixed in a timely manner I am very pleased. More
Me atendieron super bien un exelente trato u exelentes presios y una Buena experiencia para mi compra presios y una Buena experiencia para mi compra More
I appreciate Mr. Oswaldo for his patience and help, and being a good listener he's awesome. Oswaldo for his patience and help, and being a good listener he's awesome. More
My service advisor Dewayne was great ! He had great customer service! I even got a free car wash He had great customer service! I even got a free car wash More
Horrible, horrible experience. The vehicle we specifically went to look at was a used truck, was not as described on the website. It clearly said keyless entry, and moonroof, whi The vehicle we specifically went to look at was a used truck, was not as described on the website. It clearly said keyless entry, and moonroof, which it had neither. The steering wheel was very "warped", which threw off the steering. The only thing we could come up with to warp a steering wheel that badly, was that it had been wrecked, but of course no mention of that on the listing. It had a rock chip in the front glass and when we asked about it we were told that they would not fix that, the vehicle "passed inspection" and that's all they care about. So they not only false advertise they won't fix any issues on the vehicle before it would leave their lot. Our salesman, Walter, was awful. He could have cared less if we bought a vehicle or not. He kept disappearing on us and when we could finally ask any questions, he would only answer that he didn't know, "he was just the little man" and he was "just a peon", we'd have to ask management about those issues we mentioned. But, we never had the opportunity to speak with anyone else. I posted a review on another social media site, and received a reply from the general manager to follow up on our experience. I did reach out to him to discuss it and of never got a response at all from him. So, the rudeness and apathy of the staff comes from the top. He tried to make himself look good by replying to my post, but had zero intention of following up. Pathetic. Don't waste your time, find a reputable, honest dealer. This one doesn't even deserve one star, they lied on the listing, refuse to fix issues, and just literally do not care if you purchase or not. More
Fast eland friendly staff! Always ready to help their customers at all requests and when needed Always ready to help their customers at all requests and when needed More
The service representative was so courteous and helpful. I will definitely come back for all of my service needs! I will definitely come back for all of my service needs! More