Tom Peacock Nissan

Ms. Duran Great service excellent customer service. Employees are very helpful and Luis Toledo was very nice. Love the fact that they serve and help our hispani Great service excellent customer service. Employees are very helpful and Luis Toledo was very nice. Love the fact that they serve and help our hispanic community. Will definitely recommend to my family and friends for future nissan purchases. More

Great costumer service! i just want to say that i am so happy to buy a New 2014 Rogue in Tompeak Nissan i got the best deal and all the staff is just i just want to say that i am so happy to buy a New 2014 Rogue in Tompeak Nissan i got the best deal and all the staff is just wonderful . But special thanks to Luis Toledo! I am going to recomend to all my friends to visit this Dealer. More

Gracias por el servicio Gracias por muy buen servicio al cliente en la compra de nuestro nuevo carro familiar. Vamos a recomendar a todos los amigos y familiares.gracias Gracias por muy buen servicio al cliente en la compra de nuestro nuevo carro familiar. Vamos a recomendar a todos los amigos y familiares.gracias More

Excelente Lugar para comprar un Auto El Mejor Lugar que pude escojer,excelente trato y amabilidad de El Sr Toledo Y todos su equipo!! Lo recomiendo!!! El Mejor Lugar que pude escojer,excelente trato y amabilidad de El Sr Toledo Y todos su equipo!! Lo recomiendo!!! More

Excellent Service I bought a 2013 Nissan Altima.... I liked the price and the flexibility I had for choosing my own credit union. The personnel was very friendly and I I bought a 2013 Nissan Altima.... I liked the price and the flexibility I had for choosing my own credit union. The personnel was very friendly and I was happy when they explained me every detail of the car. I definitely recommend this dealership to family and friends. More

perfect and professional I remember when I went to do my oil change for the first time, I was a little upset because I completely forgot about it but since I got in there ever I remember when I went to do my oil change for the first time, I was a little upset because I completely forgot about it but since I got in there everyone treated me and my car with love and care... Thank you guys More

Great Experience Buying New Car I was immensely pleased with the honest professional service I received the second I stepped foot in the dealership. Mr. Luis Toledo made it his miss I was immensely pleased with the honest professional service I received the second I stepped foot in the dealership. Mr. Luis Toledo made it his mission to find me a new car that was not only the right fit but right condition for my financial position. Luis Toledo was avid in making sure I had all the other bases covered as well. I never once felt pressured or rushed to make a decision. I highly recommend this dealership! More

Great to perfection I came in lil upset over a preview dealer ship that I had a bad experience .Came to Tom Peacock and Kyle and Vanessa were great ;)! I would recommend I came in lil upset over a preview dealer ship that I had a bad experience .Came to Tom Peacock and Kyle and Vanessa were great ;)! I would recommend it anytime time and day! More

The staff was very friendly and professional. They answered my questions and listened to my concerns. Before I came to Tom Peacock I went to Fred Haas I did not have a pleasant experience there. Howev answered my questions and listened to my concerns. Before I came to Tom Peacock I went to Fred Haas I did not have a pleasant experience there. However when I drove up at Nissan Mr. Short greeted me and asked me how could he be of assistance. I explained that I had a couple of concerns because of my experience down the street he apologized and told me he would do the best he could. He introduced me to Mr. Otavia Ward the floor manager and then Mr. Fidel Garcia These guys did a wonderful job A+. I must say all of the staff carried themselves in a very professional manner and although it was 9 am when I arrived all of the gentlemen who attended the morning meeting said Good Morning. I was impressed from the car maintenance guys to the guy who orders parts polite and accessible. Sincerely, Latoya Archangel More

This happened on 1/18/2014. This was definitely not my first go-round as far as purchasing a vehicle. I contacted Peacock after viewing their inventory. I called about a Mercedes 2010 GLK 350 for our da first go-round as far as purchasing a vehicle. I contacted Peacock after viewing their inventory. I called about a Mercedes 2010 GLK 350 for our daughter. She specifically told the salesman Walter in the conversation that we were coming from about 60 miles away in bad traffic (about 1 1/2 hrs) and wanted to make sure: 1. whether the vehicle was there 2. to confirm purchase price 3. of any surprises in the purchases price. He advised the car was there, he confirmed the purchase price and told me "no surprises" as far as additional add-on costs other than tax/license-which we already knew the tax rate. After driving for approx. 45 minutes, my daughter's phone started blowing up with calls from "unknown" numbers. She finally answered the last one and it was the salesman-Walter. He told her that "someone" had called about the vehicle and he could not hold it for her. We were literally 15 minutes away at about 6:30pm on Friday. He wanted to confirm that she was coming. She told him our ETA and he said okay. We got there and he took us to see the vehicle and drive it. It drove fine, daughter "liked" it..didn't love it (it did not have some of the features) but wanted to talk to him. We get into his office and he shows us his computer screen of the exact thing we saw on ours at home and then gave her a piece of paper that had an "additional" 2K (approx) added charge. I asked what that was and he said it was a "mandatory reconditioning fee". I asked what that was and he said it was to detail and make sure the vehicle met "their" standards. He then started pointing to the website add where it said in "very small print"------"and fees". WOW. Complete deal breaker. Never dreamed, "and fees" could be 2K. His "boss" came in and I told his boss exactly what I thought about this tactic and asked that we give them some time and they both left the office. We sat there for about...2 minutes and walked out. As we were pulling out, his boss came up to my side of the car and told me that the "best" he could do was to "reduce" the "mandatory" recondition fee to $500. Knowing that the "discounted" $1500 would come out somewhere in the financing, I told him no--also told him that he should be ashamed of himself for conducting business this way. He told me that "they" had someone already wanting to purchase the vehicle and there was a "tow truck" just waiting to take the vehicle! I told him to sell it-but not to us. I really feel that they thought we would just suck it up and pay this "extra" stupid fee b/c we had already driven so far. Also noticed that at approx. 7:30pm there were alot of people just sitting in Peacock's very comfortable sitting area-always knew that if a dealership has plush sitting chairs and if there are alot of customers (about 15 this Friday night) sitting at that time of night means something is wrong and the longer it takes to get financed the worse the deal is)--just my opinion based on years of buying vehicles. Just Beware of the "recondition fee"--Theresa Henry BTW-daughter purchased a 2010 GLK350 (with everything she wanted--i.e. panoramic sunroof etc) from dealership in San Antonio-Jordan MotorCars, for less then then this vehicle and did the entire deal over text messaging!!! Went the next night to San Antonio to pick it up..great people over there. NO SURPRISES :) More