Tom Peacock Nissan

Wonderful experience, great dealership Luis Toledo, made visit very pleasing. He was kind, patient, and really tired to find the car that fits my needs best. I would recommend him to anyone Luis Toledo, made visit very pleasing. He was kind, patient, and really tired to find the car that fits my needs best. I would recommend him to anyone wanting to by a new car!! Thank you More

Service Department and GSM Jon LeTang were awesome The service department was fantastic! This was the first time for me to go to Tom Peacock I've been to several Nissan dealerships around Houston for s The service department was fantastic! This was the first time for me to go to Tom Peacock I've been to several Nissan dealerships around Houston for service trying to find the perfect one and I have found the perfect one here. All the staff was very nice, courteous, very quick for my Nissan Altima's checkup. A special thank you to Glenda the service consultant and Rich the service director and a very special thank you to the GSM Jon LeTang for going above and beyond the call of duty to make sure I was happy and taken care of. What a great team and staff. I recommend if you're looking for a dealership that you go to Tom Peacock! Thank you Tom Peacock for an awesome job!! More

Wonderful experience, great dealership! I bought a used 2011 Nissan Rogue in June 2015. The reason I came to buy here is because my brother-in-law recommended them to me (he has a 2013 Niss I bought a used 2011 Nissan Rogue in June 2015. The reason I came to buy here is because my brother-in-law recommended them to me (he has a 2013 Nissan Rogue). Even though I didn't have the best of credit when I arrived at the dealership, my salesman Raul Gavela was patient and worked hard to get me the best deal. I like that he didn't give up on me. Thanks to his efforts and the cooperation of his sales team I was able to get a great car for a reasonable price. Also, since then I've had to bring in my car for routine maintenance, and let me say that the service department is just as responsible and caring towards its customers as the sales department is. I love the fact that they wash the car after every service visit as well. Free coffee and popcorn is available as well. Thank you for all your assistance Tom Peacock Nissan, and I would definitely recommend this dealership to anyone. More

poor customer service I would have to say this will be the first and last car I buy from them. All around horrible experience. First off the salesman lied and said the car I would have to say this will be the first and last car I buy from them. All around horrible experience. First off the salesman lied and said the car was certified but that's because they decided to through on a 2800 dollar extended warranty in hopes I didn't notice I guess. When I asked the finance guy about the extra charges he said he did not know anything about it and that it was brought to him like that. That's very interesting to me because that's your job to look at numbers all day and I noticed so I know he did. Moving along to delivery which was a joke because they did not show us any of the features of the car. They handed us the keys and said they will contact us when we can get the Rogue painted which was agreed they would fix (plus they added on to the price of the car - $1200). So then after we dropped the car off for 4 days we get it back and they used regular white touch up paint on the Pearl white Rogue. They waited to see if we would see it or say something I guess because I am sure there are check points to pass to deliver it back to a customer. I live across town which is far to be driving back every week because you failed to provide at least good customer service that is expected (not great). Trying to talk to the delivery manager Steve is one of the hardest things to do especially when his vmail is full and he rarely answers the phone. More

Poor service I sold my vehicle to this dealership but took them more than a month to pay me for it. Poor business in terms of customer relationship. Will never go I sold my vehicle to this dealership but took them more than a month to pay me for it. Poor business in terms of customer relationship. Will never go back to this dealership..me and my family. If you're looking for a decent relationship, i would go to Honda of Spring. Just my 2 cents. More

Excellent cars I recommend for all my friends, very good experience... All is In perfect condition and customer service is great Thankyou....!!!! Luis Toledo ..You I recommend for all my friends, very good experience... All is In perfect condition and customer service is great Thankyou....!!!! Luis Toledo ..You so nice person ... Sincerely Eldis More

Fabulous Luis Toledo was extremely Professional & guided me to make the perfect choice. Highly Recommended! I will be sending Freinds & family! Thank you Very Luis Toledo was extremely Professional & guided me to make the perfect choice. Highly Recommended! I will be sending Freinds & family! Thank you Very much for your help! More

Beware of Internet pricing and misleading discounts I bought a Nissan Leaf from this dealer recently. I chose this dealer because their internet prices were the lowest of any Nissan dealer in Houston. I bought a Nissan Leaf from this dealer recently. I chose this dealer because their internet prices were the lowest of any Nissan dealer in Houston. After I decided to buy the Leaf, I discovered that the dealer charged me two destination charges (mandatory $850 on sticker price, plus an additional $875 on dealer quote). I asked the finance director why I was paying for two destination charges (which was not disclosed to me during the sale). He told me this is part of the internet pricing. The sales director then came to the finance director's office and explained that included in the discount I received was $875 discount for the additional destination charge. In conclusion, I feel that Tom Peacock Nissan overcharged me on the dealer fees (duplicate destination charge), and justified it by saying I received a discount to offset the duplicate destination charge. However, I was not told this fact until I discovered the duplicate destination charge, after I had already signed the paperwork to purchase the vehicle. Be wary of the discount offered on the internet by this dealer. It might be misleading, if the dealer ends up overcharging for dealer fees. More

Great services great people and they make me feel very satisfied about my purchase I'm very happy with my car Thanks to Tom Peacock Nissan great people and they make me feel very satisfied about my purchase I'm very happy with my car Thanks to Tom Peacock Nissan More

Excellent customer service! They made my visit very pleasing, i enjoyed purchasing my nissan sentra here. I was having problems trading in my current vehicle and they were able t They made my visit very pleasing, i enjoyed purchasing my nissan sentra here. I was having problems trading in my current vehicle and they were able to help me out, now im saving quite a bit of money on gas alone! More