Tom Peacock Nissan

This is the worst dealership in my opinion. From Top to Bottom they don't care about your business including the customer relations guy Sam. I had been dealing with a sales agent who was quite nice, test d Bottom they don't care about your business including the customer relations guy Sam. I had been dealing with a sales agent who was quite nice, test drove a pathfinder while having my nissan serviced there. I saw a commercial same night for an advertized sale price of a pathfinder. I went there first thing in the morning to see if they had it available, They did. I test drove it and sat down ready to buy it. The sales manager Calvin wouldn't honor the sale price from the advertizement and couldn't give me an explanation why they couldn't match the price. I called the sales manager Juan Morales, then louise Toledo...Both several times...these gentlemen don't believe in returning the phone calls even I left both of them several messages. They simply don't care. This dealer ship is not run very well. I don't thing the owners know what is going on and how the people they hired effect and reflect upon dealers reputation. I felt bad for my sales rep Mel. He did a good job but did not get his commission because of the people that are set in charge. No customer service in my opinion. DO NOT buy from this dealer. I ended up going to Fred Haas Nissan and ended up buying the pathfinder for 1700 less then Tom peacock and they gave me a free mini Ipad. I even called before buying from Fred Haas and talked to customer relations guy name Sam to no avail. He made it sound like he was the right person to talk to but in the end gave me a story about the commercial was a mistake and that they have a disclaimer in place for such ads. What a joke!! Low and behold I was watching channel two news at ten last thursday and they run the SAME commercial again!! Poor Poor management and no regards for customer who was ready to buy and lived only 2 miles from the dealership. Now I will drive extra even for service becasuse I do not like the way they handled and lied from top to bottom. Alexander Spring, Tx More

Terrible experience - Walk in to purchase a new Passenger NV and was presented with a bill $1500 over list. I complained that I can order it online cheaper at list price. He explained it was hard to get thi NV and was presented with a bill $1500 over list. I complained that I can order it online cheaper at list price. He explained it was hard to get this car (all he was doing was ordering it) After getting up to leave the car was discounted about $500.00. Paid a deposit on my credit card, never got a receipt showing exactly what I ordered. Said I would receive first thing in the morning - I have called 5 time no one is available or present to talk with me. Extremely unprofessional - Please if at all possible go somewhere else. More

In this day and age it's nice to know that the 'bait and switch' tactic is still being employed in automotive sales. We were lured into the dealership because of an internet inquiry made through Nissan.com switch' tactic is still being employed in automotive sales. We were lured into the dealership because of an internet inquiry made through Nissan.com. They said they had a new 2012 for the same price as a new 2011 and we thought, "That deal is too good to be true but who lies these days with the internet and the way information spreads? This would be ridiculously stupid as it'll only take a couple people getting this kind of treatment before they become the least reputable dealer out there and get shut down by Nissan!" Well ladies and gentleman, I present the most shady dealership I've dealt with the weeks I've spent researching and shopping for cars. They lured us in confirming again and again that they were talking about the 2012 for the price and not the 2011 and when we got there, test drove the car, gave them our info for a credit run, they say, "OH OOPS, We made a clerical mistake." First it was the inventory guy and then even the manager on duty joined in. THE MANAGER. THE one man who's supposed to be trying to ensure customer satisfaction. NISSAN - TAKE A NICE HARD LOOK AT THIS DEALERSHIP AND SEE WHO IS DISTRIBUTING YOUR VEHICLES. We were warned even by other dealerships the deal was too good to be true and we knew it too deep down but we believe in the genuine honesty of men. BUT apparently our faith was misplaced. Future buyers beware: this place is genuinely shady and you'll get screwed: one way or another. More