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Tom Peacock Cadillac
Houston, TX
274 Reviews
Welcome to Tom Peacock Cadillac
Over four decades, Tom Peacock Cadillac has provided Houstonians with the finest automobiles, a world class facility, and a friendly, knowledgeable family of professionals. We pride ourselves on being Houston’s premier Cadillac dealer - offering goods and services that not only meet your expectations, but exceed them as well. Whether you are in the market to purchase your next vehicle or service your existing one, our goal is to make you feel as comfortable as possible. Call, email, or simply just stop in - we look forward to the opportunity to be of service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 274 reviews
September 18, 2024
Very pleased to see the upgrades to the customer waiting area which had been underwhelming at my last visit Good results with the renovation! Service Adviser was very helpful and knowledgeable waiting area which had been underwhelming at my last visit Good results with the renovation! Service Adviser was very helpful and knowledgeable However it took longer than expected for an oil change after having made an appointment online. Results though were excellent. It would be nice to have received a text with status update so I could make adjustments to any plans I may have had for the day Overall I am impressed Thank you More
by Houston5458
Employees Worked With
September 17, 2024
Freddy Falcon was tremendous, a customer-oriented rep. He reviewed everything on my list and made good suggestions on what I needed to consider. Peacock is a happy place to work. Checking out was smooth a He reviewed everything on my list and made good suggestions on what I needed to consider. Peacock is a happy place to work. Checking out was smooth and easy. John Hine More
by Tortugahine
September 17, 2024
Great service. Great professional people. I would highly recommend the dealership. The new facilities is very nice. Great professional people. I would highly recommend the dealership. The new facilities is very nice. More
by Pmcmahon
Employees Worked With
September 16, 2024
Another routine scheduled maintenance. As always, team performed well. Alvis is tops. Thanks again!! Well done. As always, team performed well. Alvis is tops. Thanks again!! Well done. More
by Phil L
September 16, 2024
Great service, everyone was polite and adviser Renee was excellent. I will be back when I need service excellent. I will be back when I need service More
by anthonyhooks
Employees Worked With
September 16, 2024
Alvis and Rodney in Vogue Tire and Rim are a dynamic duo. They both are very professional and courteous. The overall team does a great job with customer service. They both are very professional and courteous. The overall team does a great job with customer service. More
by Revrodjohn
Employees Worked With
September 15, 2024
Best Cadillac dealership in Houston! The customer service was so awesome, especially Joe he went above and beyond i could feel the empathy from him about my situation and I appreciated e The customer service was so awesome, especially Joe he went above and beyond i could feel the empathy from him about my situation and I appreciated every bit of it. From when I walked in to picking up my car it was such a pleasant experience, everyone was so humble and nice, and trust me it’s not like that at other Cadillac dealerships! More
by alley499
Employees Worked With
Joe Wolf
September 13, 2024
Joe was very helpful and professional. I appreciate all the good service from this dealership. I will definitely recommend the dealership to friends and family. Thanks. I appreciate all the good service from this dealership. I will definitely recommend the dealership to friends and family. Thanks. More
by Roger S
Employees Worked With
Joe Wolf
September 13, 2024
My service writer Renee was very helpful and made my experience easy. I would definitely recommend her and this dealership. experience easy. I would definitely recommend her and this dealership. More
by lindanew2011
Employees Worked With
