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Tom Pappas Toyota - Service Center

St. Peters, MO

4.8
259 Reviews

259 Reviews of Tom Pappas Toyota - Service Center

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September 22, 2022

Darin is such a GREAT Service Advisor. Always answers any questions I may have. I like bringing my 4 Runner to Darin knowing its in great hands. More

by Alwayshappyhour83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Tom Pappas Toyota responded

We appreciate your business!

September 22, 2022

The staff is so friendly and very honest about work needed on my car. I don’t hesitate to make my regular appointments with the dealer because they are comparable to other mechanics in price and I know More

by dm7958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Shore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trudy (cashier)
Oct 27, 2022 -

Tom Pappas Toyota responded

Thank you for bringing your car to us!

September 17, 2022

Service writers are Always polite and keep you properly informed if any other work is needed and keep you informed of the progress of your vehicle More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Tom Pappas Toyota responded

Thank you Larry!

September 17, 2022

Service advisor Rigby, and rental advisor Meaghan, were prompt, courteous, and very easy to deal with More

by Theo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meaghan in rental, 10 out of 10 stars
Oct 27, 2022 -

Tom Pappas Toyota responded

Thank you Theo!

September 10, 2022

Darin Rigby in service was awesome. He always goes above and beyond. Darin is super friendly and very knowledgeable.. Thanks Daringly for your efforts. More

by msgreenfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Tom Pappas Toyota responded

We appreciate your business!

September 10, 2022

They always treat me with respect and as a valuable customer. They are friendly and do the job right. More

by Jason700
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Badalamenti
Oct 27, 2022 -

Tom Pappas Toyota responded

Thank you Jason!

September 09, 2022

Pappas Service Center only fixes what needs fixed. They seem to be honest, good people. More

by Susie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Tom Pappas Toyota responded

Thank you Susie!

September 09, 2022

Bob Holliday my sales person was amazing. He did a great job selling me my 2022 tundra and give him 5 stars. Then there is you service department. I should have given them 1 star. I have been More

by Tim
Recommend Dealer
No
Employees Worked With
Bob Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Nettler, Jamie Pringle
August 30, 2022

The staff are Friendly, professional and thorough in their service department. They explain everything about the car’s maintenance! More

by CatReece
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino Micallef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Tom Pappas Toyota responded

Thank you very much!

August 30, 2022

Although the state safety and emissions inspections took longer than expected, I was kept informed along the way. Waiting area was confortable and well stocked. Accessability was reasonable. Appointment mad More

by lonetech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino Micallef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Ragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Shore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Lowry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Nettler, Chris Bank, Anthony Badalamenti
Oct 27, 2022 -

Tom Pappas Toyota responded

Thank you for your business!

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