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Tom Pappas Toyota - Service Center

St. Peters, MO

4.8
259 Reviews

259 Reviews of Tom Pappas Toyota - Service Center

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January 02, 2023

My service advisor David Shore is honest and knowledgeable. I asked him to change the coolant and instead of just doing that he informed me it wasn’t required until 100k miles. I had other servi More

by mdavis491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Shore
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2022

Was in need of new tires and received quick, courteous, and friendly service by Darin and the greeters in the service department. I love Pappas Toyota! Everyone is so friendly and helpful. More

by lisadaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Badalamenti
December 15, 2022

Professional, knowledgeable, friendly, will always bring my car to Pappas Toyota. Love the Service Department!! More

by sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Badalamenti
December 02, 2022

Pleasure doing business here. Courteous, knowledgeable, and friendly. Clean and professional. Car too complex to trust to other than the experts. More

by Jason700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2022

Always honest, always fair! Great dealership from sales to service. I've sent many customers there and they never dissapoint. More

by tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino Micallef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Lowry
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2022

Called for services to replace battery on my Prius. Within 2 hours work was completed. More

by Tencanfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bank
November 11, 2022

Had great service. Brought my 2020 Sienna in for routine service and received great, courteous service. Arrived early for my appointment and they were able to service More

by af509th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Glover
Nov 11, 2022 -

Tom Pappas Toyota responded

Thank you for your kind review!

November 10, 2022

Friendly, fast & reliable service. Easy to make appointments. Great service department! Trustworthy in doing good work. More

by olgoat29lcavender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Bezzole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wallut
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2022

Always a pleasure dealing with Pappas which is why we’ve purchased our last three cars from them. More

by Robertjosephschnell@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Brand…, Anthony Badalamenti
November 06, 2022

I went in for 3 things 2 of which I figured would be covered by my warranty and left getting none of it done. The main reason I went in was for a tune which they only told me they wouldn't do after the More

by jw20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gino Micallef
1.0
This rating includes all reviews, with more weight given to recent reviews.
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