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Tom Pappas Toyota - Service Center

St. Peters, MO

4.8
259 Reviews

259 Reviews of Tom Pappas Toyota - Service Center

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June 01, 2012

It is extremely easy to schedule service appointments on line, with a reminder courtesy call. Service is always completed quickly. Personnel are courteous and friendly. Additional service items that I di More

by lrltoyotadlrrvw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trudy Scoggins
May 24, 2012

We just picked up our Corolla yesterday. It had been damaged in the April 28th hail storm. Rob the Body Shop manager did a great job working with our insurance adjuster and saw our car through the entir More

by Shoptowl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trudy Scoggins
May 22, 2012

Pappas service department surpasses all other dealers I've ever dealt with. My service has always been outstanding. That's why I keep coming back to this dealership. Thank You for ALL you do to make m More

by Gloria G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Trudy Scoggins
May 18, 2012

Easily scheduled appointment by computer. Friendly greeting upon arrival. Detailed inspection of car. Complimentary car wash. Excellent customer service. Reasonable prices. Prompt, friendly servi More

by LgcStC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bank/ Trudy Scoggin, Trudy Scoggins
May 18, 2012

My Last visit to Pappas was excellent as it always has been. Service is above any dealership Ive dealt with in the past. Price was a little high More

by oneilpm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trudy Scoggins
May 18, 2012

Appreciated the friendliness and efficiency of service. Very happy that Gino found I still had the coverage for the free oil change! Always appreciate how they check everything and give me that checklist. More

by plauderback
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Trudy Scoggins
May 17, 2012

From the moment you pull up, you are assisted quickly. This dealership understands that your time is important and doesn't cut corners on the quality of your visit. Paul Nettler knew I was there for an oi More

by johnfrese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trudy Scoggins, Paul Nettler
May 16, 2012

I love this dealership. Scheduling is easy, they tell you what they are going to do, how long it will take, what it will cost and ask if you would like a free car wash. The waiting area is clean and ple More

by rxsue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bemk, Megan Prinzi, Trudy Scoggins
May 16, 2012

I enjoy taking my car for service at Pappas. Everyone is friendly, they treat me with respect and like family, and I appreciate that so much. Pat and Trudy were both genuinely caring and funny. It seems t More

by momard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Trudy Scoggins
April 10, 2012

I came in for a 10k service and a battery check and was completely satisfied with the service. Although, I hope the next time I call my service-advisor would be able to help me through (more descriptive) t More

by smiruthi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Trudy Scoggins
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