259 Reviews of Tom Pappas Toyota - Service Center
It is extremely easy to schedule service appointments on line, with a reminder courtesy call. Service is always completed quickly. Personnel are courteous and friendly. Additional service items that I di line, with a reminder courtesy call. Service is always completed quickly. Personnel are courteous and friendly. Additional service items that I did not know about are brought to my attention and if I choose to have them completed, they are also done quickly. There is no pressure to have additional work done. The waiting room is clean and comfortable. More
We just picked up our Corolla yesterday. It had been damaged in the April 28th hail storm. Rob the Body Shop manager did a great job working with our insurance adjuster and saw our car through the entir damaged in the April 28th hail storm. Rob the Body Shop manager did a great job working with our insurance adjuster and saw our car through the entire process. Both Brent and Trudy did a wonderful job finishing up the service. We highly recommend Pappas Toyota! More
Pappas service department surpasses all other dealers I've ever dealt with. My service has always been outstanding. That's why I keep coming back to this dealership. Thank You for ALL you do to make m I've ever dealt with. My service has always been outstanding. That's why I keep coming back to this dealership. Thank You for ALL you do to make my time there pleasant. More
Easily scheduled appointment by computer. Friendly greeting upon arrival. Detailed inspection of car. Complimentary car wash. Excellent customer service. Reasonable prices. Prompt, friendly servi greeting upon arrival. Detailed inspection of car. Complimentary car wash. Excellent customer service. Reasonable prices. Prompt, friendly service. Highly recommended. More
My Last visit to Pappas was excellent as it always has been. Service is above any dealership Ive dealt with in the past. Price was a little high been. Service is above any dealership Ive dealt with in the past. Price was a little high More
Appreciated the friendliness and efficiency of service. Very happy that Gino found I still had the coverage for the free oil change! Always appreciate how they check everything and give me that checklist. Very happy that Gino found I still had the coverage for the free oil change! Always appreciate how they check everything and give me that checklist. More
From the moment you pull up, you are assisted quickly. This dealership understands that your time is important and doesn't cut corners on the quality of your visit. Paul Nettler knew I was there for an oi This dealership understands that your time is important and doesn't cut corners on the quality of your visit. Paul Nettler knew I was there for an oil change and gave our car an overall inspection and told me with no pressure what needed done. He gave me no hassling pricing with a print out. I appreciate that he answered my questions and treated me with respect. He offered a complimentary car wash, which I took without hesitation. The savings alone for the car wash, overall inspection, quality of work and oil change is worth coming to this location. I also enjoy the amenities while waiting, comfortable seating, a child play room, putt putt golf, optional nail service and clean private restrooms. Thank you for providing the extras and not skimping on all aspects of customer service. More
I love this dealership. Scheduling is easy, they tell you what they are going to do, how long it will take, what it will cost and ask if you would like a free car wash. The waiting area is clean and ple you what they are going to do, how long it will take, what it will cost and ask if you would like a free car wash. The waiting area is clean and pleasant. All the employees are smiling, and the smiles are contagious! More
I enjoy taking my car for service at Pappas. Everyone is friendly, they treat me with respect and like family, and I appreciate that so much. Pat and Trudy were both genuinely caring and funny. It seems t friendly, they treat me with respect and like family, and I appreciate that so much. Pat and Trudy were both genuinely caring and funny. It seems they like their jobs, which is another reason I take my car there! Who wants to go into any business and deal with someone who is already miserable!? Not an issue at Pappas. With Pappas's help, my car is hanging on with 117k miles. I feel like they are honest with me, and as a woman in her 50s, that peace of mind is priceless. Thanks! More
I came in for a 10k service and a battery check and was completely satisfied with the service. Although, I hope the next time I call my service-advisor would be able to help me through (more descriptive) t completely satisfied with the service. Although, I hope the next time I call my service-advisor would be able to help me through (more descriptive) the process a bit more. More