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Tom Pappas Toyota - Service Center

St. Peters, MO

4.8
259 Reviews

259 Reviews of Tom Pappas Toyota - Service Center

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March 14, 2024

I took my Toyota Tundra to their service department for an oil change and tire rotation. I didn't buy my truck from them, and I'd never been in there for service before. But you would have never known beca More

by tmcdrums
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino Micallef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
Mar 15, 2024 -

Tom Pappas Toyota responded

Thank you for the outstanding review and your business. Our team is here for any future needs, and we hope to see you again!

March 13, 2024

Dealership staff was professional, helpful and focused on customer satisfaction. I have been going to this dealership for service on my 2002 Tundra for 22 years. That says it all. More

by jelane7649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Tom Pappas Toyota responded

Thank you so much for taking the time to share your experience with us. Our team is here for any future needs and we hope to see you again!

March 12, 2024

Always pleased with the service , didn't have too wait long, always a good experience More

by galczynskipatrick508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Tom Pappas Toyota responded

Thank you so much for sharing your experience with us! Our team truly enjoyed working with you, and we wish you the best. See you next time!

March 11, 2024

The recent repairs from the collision i had were great. From them time AAA dropped it off until completion Pappas ket me informed as to the progress. More

by Ladyranger
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dubois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Shore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Tom Pappas Toyota responded

Thank you for sharing your experience with us! We are very sorry for your accident but happy we could help. We're here for any future needs!

March 07, 2024

Got my oil changed and Pappas 51 pt vehicle inspection and which included tires rotated More

by pryorstoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lathangue
Mar 08, 2024 -

Tom Pappas Toyota responded

Thank you so much for the great review and your business! Our team wishes you all the best, and we will see you next time!

February 28, 2024

Always very friendly and thorough. I have always felt like I get good service and honest answers to my questions. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Tom Pappas Toyota responded

Thank you so much for taking the time to provide feedback on your experience! Our team truly enjoyed working with you, and we wish you all the best!

February 28, 2024

These folks are polite and caring. Arrived on time, service was performed in a timely manner. More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Badalamenti
Feb 29, 2024 -

Tom Pappas Toyota responded

We appreciate the great review and your business! It was a pleasure having you here, and we hope to see you again!

February 22, 2024

The staff, the service, the cars . .. I love everything about this dealership, which I've used since I bought my first Prius there in 2012. I can't praise this place highly enough. More

by sarahnewman77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino Micallef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Tom Pappas Toyota responded

Thank you so much for taking the time to share this! Our team always enjoys working with you, and we look forward to your next visit!

February 21, 2024

Quality Customer Service & Professional Staff. I will be using Pappas for all my service needs! More

by Josh P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino Micallef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Lathangue
Feb 22, 2024 -

Tom Pappas Toyota responded

Thank you so much for the great review! We appreciate your business and our team looks forward to your next visit!

February 16, 2024

The dealership has been great but the amount of time taking to get a key fob has been really bad. We waited 9 months. Salesman we had was really helpful and professional. More

by kravecdiane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Lowry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ROBERT HOLLIDAY, DAVID DUBOIS
Feb 19, 2024 -

Tom Pappas Toyota responded

Thank you so much for the feedback. We truly appreciate your business, and we are here for any future needs!

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