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Tom Pappas Toyota - Service Center

St. Peters, MO

4.8
259 Reviews

259 Reviews of Tom Pappas Toyota - Service Center

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March 10, 2021

Paul is always pleasant to work with. He is upfront with what is going on with your vehicle. Have been working with this dealership for 20 plus years and have worked with Paul always. I truly recommend Papp More

by trudye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Nettler
Mar 11, 2021 -

Tom Pappas Toyota responded

Thank you so much for sharing this with us! Our team truly appreciates your loyalty over the years, and we always enjoy your visits. We are here for any future needs, and we will see you next time!

February 11, 2021

I have been doing business with this dealership for over three decades and purchased many cars and have never been disappointed. Just had my 2011 Avalon serviced and they are always very efficient. More

by pmford
Recommend Dealer
Yes
Employees Worked With
Paul Nettler
Feb 15, 2021 -

Tom Pappas Toyota responded

We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your repeat business. We look forward to helping you out in the future in any way we can.

January 29, 2021

Listened to problem having with vehicle, diagnostic completed and pricing up front. Service completed in timely manner Notified when vehicle was ready to be picked up More

by CS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino Micallef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Tom Pappas Toyota responded

Thank you for sharing this with us! We are very happy to hear that Gino and the team could get your vehicle taken care of and have you back on the road. We appreciate your business, and we are here for any future needs.

January 22, 2021

Darin was very helpful when I arrived and I thought I had an appointment. I thought I I had made one through Online but there was no record of it in the system. Darin took care of me and the oil change and More

by Wfspeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Tom Pappas Toyota responded

Thank you so much for sharing this with us! We are very happy to hear that Darin got you taken care of, and we appreciated the chance to work with you. We will see you next time!

January 21, 2021

Pappas Toyota has always taken great care of my vehicle. My routine maintenance was done in about 90 minutes while I waited in a very clean waiting area with free hot coffee. I would love to rate my servic More

by pnassif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Nettler
Jan 22, 2021 -

Tom Pappas Toyota responded

Thank you for the feedback on your recent experience with us! Our team truly appreciates your business, and we always enjoy working with you. We wish you all the best, and we look forward to your next visit with us!

January 11, 2021

I have had nothing but good experiences from the start of buying my new Toyota Corolla to the Toyota Care Plan and all maintenance that I have done. More

by rsommers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino Micallef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Ragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Nettler, Chris Bank
Jan 14, 2021 -

Tom Pappas Toyota responded

We truly appreciate the positive feedback on your experience with us. We hope you’ll share your experience with others, and we look forward to your next visit!

January 08, 2021

Routine service appointment went well Emissions testing Routine service appointment went well Emissions testing performed as requested, no issues Wait time was ok, not the faster for oil change, tire ro More

by Hank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Ragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Tom Pappas Toyota responded

Thank you so much for sharing this and for giving our team the chance to earn your business! It was a pleasure working with you, and our team is here for any future needs!

October 15, 2020

Excellent service. Friendly staff to help and assist with my questions. Service was performed in a timely manner. Will be back for other services as required. More

by Bert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Ragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Tom Pappas Toyota responded

Thank you so much for your kind words! We look forward to working with you in the future.

September 29, 2020

I have had nothing but good experiences with this dealership. whether its their body shop or service. department. Paul was a very knowledgeable ,which makes him a great advisor! More

by dsgroi4u
Recommend Dealer
Yes
Employees Worked With
Paul Nettler
Sep 29, 2020 -

Tom Pappas Toyota responded

Thank you for the feedback! We appreciate your kind words and couldn't be happier to hear about your experience.

August 27, 2020

Missed the person who brings sodas around, it was really hot that afternoon, and thought I would just wait until I arrived there for my car service as usually when you are waiting the gal gives out drinks a More

by Kris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Kerner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Tom Pappas Toyota responded

Sorry, Kris! We'll make sure she's there next time. Glad the rest of the visit went well though.

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