Tom Pappas Toyota - Service Center

Shay, a cool young agent in a car dealer, he has a good future, if a smart senior manager or smart management understands this, in the summer of 2021 I bought a 2016 Dodge Grand Caravan through him and whi future, if a smart senior manager or smart management understands this, in the summer of 2021 I bought a 2016 Dodge Grand Caravan through him and while I'm happy with him, the only thing is that during the first month I had a problem with the battery, it turned out to be many years older than my car, this is the fault of the car dealer's management that slipped me an old battery, I wrote to your management a letter about replacing the battery, but the main boss of the car dealer Tom Pappas Toyota unreasonably refused me and I was forced to buy its for 180 dollars, this is not very good for such a respectable and large company, which exchanges for such little things in the amount of 180 dollars, it is ridiculous and sorry for the main boss of the auto dealer Tom Pappas Toyota in St Peters, who does not meet his customers halfway !!! And on the basis of this, in the future I do not want to buy anything from this company precisely because of this annoying little thing, and I warn other potential buyers about such pettiness and injustice of the main boss! And Shay is great, he tried to do everything right, but he is not the boss yet and he is the boss, I am sure that he will not allow such mistakes in his work !!! More

So my car was having trouble holding antifreeze and Chris Bank went up and beyond and help me figure it out even though I needed a new engine he was their helping me find the best one gave me great service w Bank went up and beyond and help me figure it out even though I needed a new engine he was their helping me find the best one gave me great service with a smile thank you Chris and the mechanic that came in on his day off to put the engine in to get me back on the road as quick as possible thank you toyota. More

Darin has always been a very informative, very helpful advisor. i was there to have my tires changed and it wasn't done in another Toyota due to lack of knowledge of the workers. but Pappas Toyota has al advisor. i was there to have my tires changed and it wasn't done in another Toyota due to lack of knowledge of the workers. but Pappas Toyota has always been knowledgeable on the TOYOTA warranty products especially Darin. therefore, i thank him to have my car fixed without a hassle. Thanks More

Brought my highlander in for service and always look forward visiting Pappas Toyota. My service advisor, Gino, was great! Very friendly and easy to talk to. He explained everything to me and offered ot forward visiting Pappas Toyota. My service advisor, Gino, was great! Very friendly and easy to talk to. He explained everything to me and offered other services that I needed now or coming up very soon. No pressure to buy anything. Just clear information that will help make my vehicle last a long time. More

Used to horrible customer service with previous dealerships but this one is hands down fantastic. Service is friendly and they make sure to take care of you. Nothing but happy with this dealershi dealerships but this one is hands down fantastic. Service is friendly and they make sure to take care of you. Nothing but happy with this dealership. More

Excellent Service Department. Very prompt and professional from drop off to service and pick up. This is my go to dealer for service on both my Toyotas. professional from drop off to service and pick up. This is my go to dealer for service on both my Toyotas. More