Tom Pappas Toyota

We had a great experience with the Pappa's team. Very professional, knowledgeable, and extremely fast service. We had to bring our 3 children and the staff was more than accommodating. Great selection an professional, knowledgeable, and extremely fast service. We had to bring our 3 children and the staff was more than accommodating. Great selection and service. Love Pappa's Toyota!!!! More

I came in to purchase a Toyota Sequoia that I had seen online. The car was on 06 used. Pappas was unable to finance me due to my credit. I understand, and have no issues with that. However, the commun online. The car was on 06 used. Pappas was unable to finance me due to my credit. I understand, and have no issues with that. However, the communication as things were being worked through was awful. At one point I was transfered to someone in the finance department. They where going to try and help me to see what we could do. The women, I believe was Jamie. She was anything but friendly. She didn't try to help me. She suggested I look into buying a camery instead. She said then they could finance me. Well here is what I think about finance. Your job is to help me get a loan or to not. Your job is not to suggest to me what type of car to get. That isn't your opinion, and it doesn't factor in to the job you should do for me. Through out my entire time spent with Pappas NEVER did anyone ever follow up with me. I had to do all the follow up. Then I got a loan from my credit union. They worked with me on some things to clean up my credit, and they gave me a loan. Even after I was able to buy the car no one was any nicer to me. It was almost if they where upset I got a loan at all.My credit union faxed over the copy of the check that was over nighted, and a promise to pay note, along with a copy of the UPS lable used to mail the dealer the check. I was told several times I couldn't take home the car until they had check in hand. My sales rep Mark did go to bat for me, and I ended up getting to take home the car. However, why would I even have to deal with this. Now I own the CERTIFIED Used Car. I get home and teh DVD player doesn't work. My fault. I should have checked it, but if it didn't work they should have advertised it as well. Now the dealer wont fix it. They claim it is after market and not their responsibility. Really? Nice job, way to go. Not only will I or my husband who both own Toyotas never bring out cars to be worked on there. We will also never purchase a car again from this dealer. More

Mike Gray and Robert Holiday were very easy to talk to I will send all of my friends to see them when buying a vehicle they did Pappas Toyota will send all of my friends to see them when buying a vehicle they did Pappas Toyota More

My husband and I had an amazing experience buying a used car. They did everything to get us into the car we wanted. We walked in and s few hours later, my husband had the car he wanted! car. They did everything to get us into the car we wanted. We walked in and s few hours later, my husband had the car he wanted! More

I bought my 2008 Haighlander here and I Have been using the servcice center for both my 99 Camery and the Highlander for approx. 5 yrs. I have always been well taken care of. Example when I firse bought th the servcice center for both my 99 Camery and the Highlander for approx. 5 yrs. I have always been well taken care of. Example when I firse bought the Highlander I was offered a free tire replacement plan. My Tires lasted longer than the free plan. When they finley did ware out I took them in and your Agent Gino Micaleff. Went to bat for me with the head Service Agent and my tires were replaced to my satisfaction. I am a happy customer. Gary R Kiefer More

EVEN THOUGH I WAS 15MIN LATE FOR MY APPOINTMENT, I WAS TREATED EXTREMELY WELL AND THE ENTIRE EXPERIENCE WAS ENJOYABLE. USUALLY I LOATHE TAKING MY CAR TO GET SERVICED, BUT NOT AT PAPPAS TOYOTA. TREATED EXTREMELY WELL AND THE ENTIRE EXPERIENCE WAS ENJOYABLE. USUALLY I LOATHE TAKING MY CAR TO GET SERVICED, BUT NOT AT PAPPAS TOYOTA. More

Our 3rd new Prius in 4-years. Trade-in value with Papas is amazing, signing paperwork fast, fantastic financing -- we know its the lowest price. is amazing, signing paperwork fast, fantastic financing -- we know its the lowest price. More

I went in for a routine oil change today. The nice people in the service garage took care of me right away. The waiting room was very comfortable (free coffee! the liquid cream is a nice touch too!) and the in the service garage took care of me right away. The waiting room was very comfortable (free coffee! the liquid cream is a nice touch too!) and the overall wait time was much shorter than predicted. I highly recommend this location! More

Paul was very good in helping me to get my car repairs. Very nice person to work with and very understanding, helpful and shows concerned about about my problems. Trudy is very person too. Very nice person to work with and very understanding, helpful and shows concerned about about my problems. Trudy is very person too. More

Been returning to Pappas for all our service for past 4-5 years since purchased our camry hybrid (which we love) from them. Service is excellent and they will match any service price in the area. We had an o years since purchased our camry hybrid (which we love) from them. Service is excellent and they will match any service price in the area. We had an older used Highlander which we now also bring to Pappas for service b/c of the excellent experience. I always try to seek out Gino for my service advisor because he is friendly, thorough and follows through on all issues until resolution. More