Tom Pappas Toyota

Once you have purchased a car from Mark, you are no longer of any concern to him. He's rude, manipulative & even bashes other car dealers, in the process of the sale. After purchasing from him a few mo longer of any concern to him. He's rude, manipulative & even bashes other car dealers, in the process of the sale. After purchasing from him a few months ago, ive let everyone i know to NEVER go to him. More

Tony was great to work with. He went out if his way to get me exactly what I was looking for and not once did I ever feel pressured. Thanks tony get me exactly what I was looking for and not once did I ever feel pressured. Thanks tony More

Tony Garner went out of his way to make our purchase as painless as possible. He even continued to give that great service after the sale was final. I will buy again from him! Thanks Tony! painless as possible. He even continued to give that great service after the sale was final. I will buy again from him! Thanks Tony! More

We went to Pappa's Toyota expecting to have your average car dealership experience. That was not the case here! We were welcomed by friendly staff-not pushy at all! Our sales associate (Tony)listened to w car dealership experience. That was not the case here! We were welcomed by friendly staff-not pushy at all! Our sales associate (Tony)listened to what we were looking for and showed us what they had based on what we said. He was patient, helpful, and easygoing! We found the car that fit our budget and our family needs. We recommend asking for Tony when you get a new car! More

We bought a used Dodge Caliber from Pappa's in November. After two months, we had some sensors go bad. We got it towed to Pappa's. They were quick to give us a quote and quick to get the parts ordered. Emm After two months, we had some sensors go bad. We got it towed to Pappa's. They were quick to give us a quote and quick to get the parts ordered. Emmaly called us daily to give us a status. When the sensors were fixed, we found out that Dodge had an issue where something in the computer needed to be reflashed. Emmaly called the warranty company and Dodge to see if it was covered. Since Dodge had a technical service bulletin out on it, Pappa's fronted the bill for the reflash. They got it towed to a better Dodge place that was a little farther away to make sure it was done right. She called me to give me updates, and never acted frustrated when I called to ask for more information. I wish all service advisors and customer support people were like Emmaly. She was wonderful to work with! We have our car back and it runs great! Emmaly and Tony (the sales associate that we bought from) both called us to follow up and make sure all was well! What a great team! More

I've purchased 2 used vehicles from Pappas Toyota and Tony was my sales agent both times. I would definitely recommend Tony to anyone interested in looking for a new or used vehicle. Tony is knowledgabl Tony was my sales agent both times. I would definitely recommend Tony to anyone interested in looking for a new or used vehicle. Tony is knowledgable about the products and his demeanor is kind, courteous and professional. Tony made sure the sales experience was about finding the vehicle I wanted. When its time to buy again Tony is my man! More

I was involved in a car accident. I was at the dealership to get an estimate of the damage. When Ron Callahan came out to do the paperwork the first thing he asked was whether or not I had been i dealership to get an estimate of the damage. When Ron Callahan came out to do the paperwork the first thing he asked was whether or not I had been injured. He was very sincere and assured me that they could take care of the car and the most important thing was that I wasn't hurt. Everytime I have been to Pappas for service I have had great service. I look forward to going there because I feel special. They have service down!!! More

We recently purchased a used car for my daughter. After two weeks of driving the car, we found issues that were not disclosed to the dealership on the initial tradein. Pappas Toyota sales, service and fin two weeks of driving the car, we found issues that were not disclosed to the dealership on the initial tradein. Pappas Toyota sales, service and finance went way above our expectations to make sure we were happy with our used car purchase. They took the car back to deal with the undisclosed issues and made us a great deal on a much better used car. The dealership went out of their way to make sure we, as a customer, were treated honestly and fairly. Pappas Toyota stands behind the products they sell (new or used) and always makes sure the customer comes first. They are a great group of people to work with and I would highly recommend them to anybody looking to purchase a vehicle. More

I received flier in the mail for service specials and needing wheel alignment I was interested. The flier had a scratch off that would indicated if I would receive a additional discount. I received a $60 needing wheel alignment I was interested. The flier had a scratch off that would indicated if I would receive a additional discount. I received a $60 discount on the work and was sure I would be pressured into additional work, costing a lot more. I was surprised that this was not the case and was treated great. Would recommend Pappas to my friends. Jim ps I thought the " help us toot our bugle was confusing, so I just went to your web site. More