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Tom Pappas Toyota
St. Peters, MO
868 Reviews
Tom Pappas Toyota has been servicing St. Louis and St. Charles for over 30 years! As one of the leading Toyota dealers for MO, we pride ourselves on having friendly employees focused on our customer's needs. Whether you are from O'fallon, St. Peters, Wentzville or Warrenton, or St. Louis you will enjoy the Pappas experience! Customers who come across the river from St. Louis know they will receive great pricing and excellent service!
Come and meet our service manager Kyle Albrecht, he has over 30 years in the Toyota parts and service industry. His knowledge and expertise allow us to take on the toughest repair jobs with confidence. Our pre-owned sales manger Alex Wallut, always has a keen eye out for excellent pre-owned vehicles in the St. Peters, O'fallon area. This keeps our gently pre-owned vehicle stock full of the best cars in St. Charles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 868 reviews
September 17, 2022
Service advisor Rigby, and rental advisor Meaghan, were prompt, courteous, and very easy to deal with prompt, courteous, and very easy to deal with More
by Theo
September 10, 2022
Darin Rigby in service was awesome. He always goes above and beyond. Darin is super friendly and very knowledgeable.. Thanks Daringly for your efforts. He always goes above and beyond. Darin is super friendly and very knowledgeable.. Thanks Daringly for your efforts. More
by msgreenfield
Employees Worked With
September 10, 2022
They always treat me with respect and as a valuable customer. They are friendly and do the job right. customer. They are friendly and do the job right. More
by Jason700
September 09, 2022
Pappas Service Center only fixes what needs fixed. They seem to be honest, good people. They seem to be honest, good people. More
by Susie
Employees Worked With
September 09, 2022
Bob Holliday my sales person was amazing. He did a great job selling me my 2022 tundra and give him 5 stars. Then there is you service department. I should have given them 1 star. I have been He did a great job selling me my 2022 tundra and give him 5 stars. Then there is you service department. I should have given them 1 star. I have been in contact with them since June 23 on a safety recall and another issue. Every time I call Paul in service he always tells me he will call me back and never does. It's always the same answer. So here we are in September and still nothing has been done. So frustrating. Sincerely, Tim More
by Tim
September 08, 2022
Service was great. It didn't take long. The staff was explaining everything about my car's maintenance. The waiting room was clean. It didn't take long. The staff was explaining everything about my car's maintenance. The waiting room was clean. More
by wuench2
Employees Worked With
September 07, 2022
Well as much as i like toyota i had to buy a used car from them , the first car while it looked and ran good was a bust , i had to have them come tow it out of my driveway , , it was infested with some from them , the first car while it looked and ran good was a bust , i had to have them come tow it out of my driveway , , it was infested with some kind of carpet bugs that bit us and got on my clothes, the manager told me he would work with me in getting another car , so we bought a 2016 Nissan rogue SV, very nice car, so we took it home then for a long drive , it started smelling like rotten eggs, i was furious, i called and the general manager promised to fix it, he did have it fixed , but he also promised to get us an owner's manual for it, that has been a couple weeks ago , and we still have not been able to register it because they have not sent us the title as yet either So I have no true records of its being serviced just what was reported to car fax. Which is iffy at best .The sales man did not cover any of the addons, i still have no idea how to use most of the buttons,and how to do this or that , i have had to guess how to turn on the wipers and headlights i had to figure how to program the navigation and sirus and the bluetooth ,still have no idea how to open the skylight , but i did figure out how to use the key bob to open and close the tail gate , So as much as i like toyota and believe me i have had many toyotas since my first toyota hilux that i bought brand new with 14 miles on it for $ 2,175. and change In April of 1970.I have to give the dealership a below average rating . You read it right 2 thousand 1 hundred and 75 dollars , Loved that little truck, it was like a little mule it went where jeeps could only hope to go . More
by islandexplorer2
September 05, 2022
We just bought our second car here at Papa’s because they are so easy to work with and very accommodating to any needs you may have. are so easy to work with and very accommodating to any needs you may have. More
by donikamuzhaqi
September 04, 2022
Very courteous,proficient, in a timely manner. I’ll definitely be back. As a matter of fact next week for breaks and a coolant flush. I’ll definitely be back. As a matter of fact next week for breaks and a coolant flush. More
by scooterdog64
September 04, 2022
Service was excellant and friendly. I was kept fully informed of work and cost and my car. Dealership is very clean and waiting area is well kept. I was kept fully informed of work and cost and my car. Dealership is very clean and waiting area is well kept. More
by greggadams
Employees Worked With
