Tom O'Brien Chrysler Jeep Dodge Ram - Indianapolis
Indianapolis, IN
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Having just moved to Carmel Indiana from San Diego three weeks ago, and owning to Jeeps, I was very happy to discover that Tom O’Brien Jeep was just a few minutes from my house. I went there for the first t weeks ago, and owning to Jeeps, I was very happy to discover that Tom O’Brien Jeep was just a few minutes from my house. I went there for the first time yesterday to have my oil changed, tires rotated, and the torque on the bolts of my 2021 Rubicon checked. I was met at the service department by young man named Preston. Within about a minute of speaking with Preston, I knew that this was an exceptional young man. He greeted me professionally and in a very friendly fashion, he welcomed me to Indiana, and listened to all of the requests that I had for him of things that I wanted to be done to my jeep. And then he assured me that everything would be taken care of. And within well under an hour, he texted me and let me know that everything was ready to go . Preston could not have been more professional and done his job any better than he did it. He was truly an impressive young man! And I was very happy to meet him, and I’m also very happy to meet Tom O’Brien Jeep! Thank you so very much! Sincerely, Chris Centlivre More
Made an appointment 6 weeks ahead of time and then was told when I arrived that they might not get in that day . It took 3 day to get it done. Was told it was in diagnosis for three day. That hard to beli told when I arrived that they might not get in that day . It took 3 day to get it done. Was told it was in diagnosis for three day. That hard to believe when I was told at the beginning it might not in that day More
Awesome experience at Tom O'Brien Jeep on 96th Street! Allen was respectful and knowledgeable. He provided just the right amount of interaction while we make our decision. Once we made our decision, he m Allen was respectful and knowledgeable. He provided just the right amount of interaction while we make our decision. Once we made our decision, he made the transaction seamless! Even clean out our used vehicle and all our pens! Randy went above and beyond during the actual purchase. Much appreciation to the people at Tom O'Brian Jeep! More
The service guy was very nice. He answered my questions and didn't seemed bothered by what I asked. None of the sells guys asked if we needed help or anything when we walked the sh He answered my questions and didn't seemed bothered by what I asked. None of the sells guys asked if we needed help or anything when we walked the showroom, no one even looked in our direction. But the service department is always very helpful when I visit. More
Took for service. Service tech advised me I need a new engine without any explanation. Had to call and ask for explanation. Parts he was guessing would need replace Service tech advised me I need a new engine without any explanation. Had to call and ask for explanation. Parts he was guessing would need replaced had already been replaced. Didn’t seem interested looking into so I took elsewhere. More