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Tom O'Brien Chrysler Jeep Dodge Ram - Greenwood
Greenwood, IN
234 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 234 reviews
February 23, 2022
Messed up replacing my motor. Brought it back in. They disconnected the fuse box first (which is wrong) and my expensive Challenger has now been set on fire at their shop. They sa Brought it back in. They disconnected the fuse box first (which is wrong) and my expensive Challenger has now been set on fire at their shop. They sat on the vehicle for over a WEEK after my dropoff appointment. The fire happened that day. I had to call THEM to find all of this out. More
by Bofa
Employees Worked With
Not Applicable
February 18, 2022
Told I needed to make appointment a week in advance. Did so. After two days with my vehicle they had done no repairs. Said they needed it another two days…really?? Took my broke truck and went elsewher Did so. After two days with my vehicle they had done no repairs. Said they needed it another two days…really?? Took my broke truck and went elsewhere. Fixed in one day. Sad. More
by Robert III
Employees Worked With
Patrick
January 06, 2022
My experience with this dealer is more based on routine service on my old 1999 Dodge Ram van. Now vintage, there is some effort needed to get parts, which they have always been able to do. service on my old 1999 Dodge Ram van. Now vintage, there is some effort needed to get parts, which they have always been able to do. More
by daymonevans
Employees Worked With
Jason James
October 26, 2021
Always impressed with the attention to detail, and quality of service we’ve received! We would highly recommend Tom O’Brien service department! quality of service we’ve received! We would highly recommend Tom O’Brien service department! More
by Andy
Employees Worked With
Service Department
October 24, 2021
Absolutely worst dealership have ever experienced. Offered way less than the trade in value for my truck and would not come down on price or fix anything wrong with truck they had. Would never deal wi Offered way less than the trade in value for my truck and would not come down on price or fix anything wrong with truck they had. Would never deal with this dealership again. More
by tiduck21
Employees Worked With
Tim Rand
September 10, 2021
Don't entrust any business to this establishment. Especially if you're a woman. They treat women as though it's 1930s and 40s as if they have no value, ability to think on their own, or worthas in Especially if you're a woman. They treat women as though it's 1930s and 40s as if they have no value, ability to think on their own, or worthas individuals, and will not acknowledge women as anything more or less than stupid. Further more it took a month for them to take my vehicle to get it repaired and then an array of excuses 3 weeks waiting for it to get done. 3 weeks down to last minute before their closing hour to get my truck back. All excuses. still not even sure it'll be completed by then. Incorrect parts ordered and reordered, If they were incapable of doing the job they should not have accepted the job as something they could get done. They are the most incompetent, unprofessional bunch of people to have ever had to deal with. I wouldn't get my vehicle serviced or even purchase a vehicle from this establishment because they are liars. More
by SARAH PADGETT
Employees Worked With
MIKE AND DAVE IN COLLISION DEPT., Brian Miller
