Back

Tom O'Brien Chrysler Jeep Dodge Ram - Greenwood

Greenwood, IN

4.5
234 Reviews

750 US 31 North

Greenwood, IN

46142

Directions

By Type

Showing 234 reviews

February 12, 2023

Knowledgeable, fast, courteous, hands on service. Always available to answer any doubts or questions we had. More

by lisbethrivera15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 03, 2023 -

Tom O'Brien Chrysler Jeep Dodge Ram - Greenwood responded

Lisbeth, Thank you for your five-star rating and taking the time to post a review! Terry O'Brien

January 11, 2023

Easy to talk to, great staff, fast oil change, aired my tires up to the correct pressure! Checked everything. More

by jshupe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 03, 2023 -

Tom O'Brien Chrysler Jeep Dodge Ram - Greenwood responded

jshupe1, Thank you for trusting us to service your vehicle! We appreciate your business. Terry O'Brien

December 22, 2022

They promised one thing I drove over an hour there just for them to go back on the promises and raise the price More

by jeffderdmann@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason James, Chris Lett, Scott Miller
Jan 04, 2023 -

Tom O'Brien Chrysler Jeep Dodge Ram - Greenwood responded

Jeff, I apologize for any miscommunication and assure you there was no deliberate attempt to mislead you. Please contact Brian Miller, General Manager, directly at 317-534-2202 to share your experience so we can investigate further. Terry O'Brien

December 07, 2022

Very professional, and courteous, but still experiencing 1 of the 2 problems my car was in for! More

by rcurry2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 04, 2023 -

Tom O'Brien Chrysler Jeep Dodge Ram - Greenwood responded

rcurry2, Thank you for your review! If you're still having issues with your vehicle, please contact Brian Miller, General Manager, directly at 317-534-2202 to discuss how we can make this right for you. Terry O'Brien

October 25, 2022

They always try to upsell me for wipers. I was also told on this trip I had a leak somewhere related to the left differential. When I asked for more details, I got a reply 30 minutes later More

by kdc0263
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul
October 03, 2022

Mike Hume, manager of body shop got my Pacifica in to repaint the hood while the vehicle was still under warranty for rust and corrosion. They did an excellent job and it looks like new! Thank you. Jay More

by jbird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hume
Apr 03, 2023 -

Tom O'Brien Chrysler Jeep Dodge Ram - Greenwood responded

Jay, Thank you for sharing your experience working with Mike. We're glad you were happy and appreciate your business. Terry O'Brien

October 01, 2022

First time at this dealership and the experience was great and happy how quick and pleasant everyone was thank you More

by pamelaevans1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Neuendorf
Apr 03, 2023 -

Tom O'Brien Chrysler Jeep Dodge Ram - Greenwood responded

Pamela, I'm glad you were happy with your experience and that everyone at the dealership had their "A" game on! Thank you for your business. Terry O'Brien

September 28, 2022

Very friendly very informative. Answered all my questions. Made me feel very welcome and not any pressure to buy a car. More

by Donrosgoneagainp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devone
Apr 03, 2023 -

Tom O'Brien Chrysler Jeep Dodge Ram - Greenwood responded

Don, Thank you for your review and your five-star rating! Terry O'Brien

August 28, 2022

Fixed my Jeep in record time so i could leave for my home in Florida the next day. Brian was awesome More

by lizlaymon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Brian Miller
Apr 03, 2023 -

Tom O'Brien Chrysler Jeep Dodge Ram - Greenwood responded

Liz, I'm glad we were able to safely get your Jeep back on the road. Please visit us the next time you're in Indiana and your Jeep needs maintenance! Terry O'Brien

July 25, 2022

Great services quick and friendly oil change tire rotation and updated the computer also kept on touch More

by Cw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Apr 03, 2023 -

Tom O'Brien Chrysler Jeep Dodge Ram - Greenwood responded

CW, Thank you for your five-star review! We appreciate your business. Terry O'Brien