Tom O'Brien Chrysler Jeep Dodge Ram - Greenwood

Manager is willing to help when needed Even though I had an issue with the service center, it was solved quickly by the manager. He took the time to call me and listen to my issue and is no Even though I had an issue with the service center, it was solved quickly by the manager. He took the time to call me and listen to my issue and is now providing a temporary fix until the service center can fit me in. More

Pleasure shopping We stopped by Tom O'Brien to look at cars. Salesman Chris came out, introunced himself & gave us his card. Explained the incentives & let us browse wi We stopped by Tom O'Brien to look at cars. Salesman Chris came out, introunced himself & gave us his card. Explained the incentives & let us browse without pressure. We picked a couple & he sat down & showed us what they could do on a lease, which we were interested in. We worked around figures & they met our budget price. More

Outstanding customer service Visited our Tom O'Brien dealership today and purchased a 2017 Dodge Journey. The customer service was impeccable. The car was explained from top to b Visited our Tom O'Brien dealership today and purchased a 2017 Dodge Journey. The customer service was impeccable. The car was explained from top to bottom. All electronic? devices were set to our favorite channels and phones programmed. Our salesman exceeded our expectations. More

Excellent service I recently had some service done on my Ram and was taken care of by Paul. They got me in and out in no time and he treated me great as always. Paul is I recently had some service done on my Ram and was taken care of by Paul. They got me in and out in no time and he treated me great as always. Paul is always a pleasure to deal with. More

Keep repair I dropped off my 2014 Cherokee for an oil change and I needed an estimate for a dent repair. They contacted me with the price and they were able to ha I dropped off my 2014 Cherokee for an oil change and I needed an estimate for a dent repair. They contacted me with the price and they were able to have the work done on the same day More

Will seek Chris and his team out again in the future! Pictures are worth a thousand words. I drove my truck and trailer from 3 hours away to purchase this vehicle from Chris and his team. Plenty of pictur Pictures are worth a thousand words. I drove my truck and trailer from 3 hours away to purchase this vehicle from Chris and his team. Plenty of pictures and information online to view. There were no surprises when I arrived for the final walk around and test drive. They even took care of having the windows tented prior to my arrival. Very easy experience overall, and we will seek them out again for future purchases. More

Thanks, Ben! Ben made my first car buying experience easy and painless. He was very knowledgeable, personable, and genuine, and he helped me get a car I love for t Ben made my first car buying experience easy and painless. He was very knowledgeable, personable, and genuine, and he helped me get a car I love for the price I wanted. I highly recommend him! More

Dodge journey Rachel is very kind and helpful. we loved work with her and the team this dealership will be our go to for every vehicle we purchase. Very one there w Rachel is very kind and helpful. we loved work with her and the team this dealership will be our go to for every vehicle we purchase. Very one there was so wonderful to work with. More

Faulty part, but....... Dealer installed a faulty valve cover gasket prior to it being brought back again for the same issue, oil spraying onto the hot engine block and smoki Dealer installed a faulty valve cover gasket prior to it being brought back again for the same issue, oil spraying onto the hot engine block and smoking and leaving a bad smell. I would have had this done elsewhere but the guy I have work on my car who has his own shop stated it was a dealer only part. Part was replaced under the 2 year warranty for the part. I was really close to needing an oil change and they went ahead and did the change for free plus replaced dry-rotting spark plug boots which I didn't even know about. My vehicle is 16 years old but I did purchase it new at the dealership. I feel that had I not let the service dept. know about my displeasure of the situation, none of the other items would have been done. More

Great Dealership Our experience with the Tom O'Brien has been excellent! The ordering/buying process was knowledgeable and professional. The only downside was the 7 we Our experience with the Tom O'Brien has been excellent! The ordering/buying process was knowledgeable and professional. The only downside was the 7 week wait but looking back now our Jeep was worth the wait. We have been back for first scheduled maintenance and a major dealer installed accessory. Both visits were very efficiently and professionally completed by what feels like the Tom O'Brien family of employees. More