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Tom O'Brien Chrysler Jeep Dodge Ram - Greenwood
Greenwood, IN
234 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 234 reviews
September 15, 2017
First Jeep purchase made easy Today I leased my first Jeep and could not have asked for a better experience. Rachel was helpful and took the time to answer each and every question Today I leased my first Jeep and could not have asked for a better experience. Rachel was helpful and took the time to answer each and every question I had. It was very clear to me that she had my best interest at heart to make certain the Wrangler was a good fit for me. I highly recommend Rachel and the O'Brien staff. More
by danielpmorgan
Employees Worked With
Rachel True
September 09, 2017
Best Experience EVER! Went in knowing WHAT I wanted to buy! Had just left the "Big Parking Lot Sale" at the mall. Looked at a few WAY over priced (and used with no warranty Went in knowing WHAT I wanted to buy! Had just left the "Big Parking Lot Sale" at the mall. Looked at a few WAY over priced (and used with no warranty) Jeeps. Decided to go check out the prices of a new one at O'Brien. Pulled in, no Salesman attacked me when I exited my vehicle...HUGE plus. Found Scott who is in finance by the door...told him what I wanted and asked him to find me someone that wanted to sell me a jeep TODAY. He brought Josh out, I told him what I wanted and what my payment needed (per my husband..lol) to be. He immediately promised he could do it. I spotted the one I wanted (3 months of research and friends/family recommendations) and within 3 hours I was a New Jeep owner! Drove it home that day....took it back 2 days later for added upgrades and had her back home in 48 hours! Loved the experience of NOT having someone try to get over on me because I didn't have a man with me and definately recommend O'Brien! I ?? my Jeep! More
by Kathleen Maloney
Employees Worked With
Scott Miller, Josh Fountain
September 04, 2017
Great "small town" personal experience I have only lived in the area a few years and needed to trade my jeep. I was very fortunate to find Tom O'Brien dealership and especially Chris Lett. I have only lived in the area a few years and needed to trade my jeep. I was very fortunate to find Tom O'Brien dealership and especially Chris Lett. He spoke to me on the phone, gave me his cell and arranged a time at my convenience. Even though he had other customers, he gave me personal attention and assisted me in every way in finding the jeep that met my needs. The other staff I interacted with were equally as friendly. I left that day not only with my new Cherokee but feeling good about the experience and knowing I have resources when I need them at Tom O'Brien and especially with Chris. Thanks Chris! More
by kelly9786
Employees Worked With
Chris Lett
August 29, 2017
A FlimFlam and Tried to Scam a Mother with Disabled Son! Wow, where to start? We took my daughter in to see John Nehans a few days ago and talked to him about a van she needs in order to modify for handicap Wow, where to start? We took my daughter in to see John Nehans a few days ago and talked to him about a van she needs in order to modify for handicap use because her Son was a near drowning victim at age 2 and now has Cerebral Palsy. (His Dad decided to take a nap during his visitation and Little Rylan drowned in a retention pond he walked into). So, we met with him and he talked to her about a Chrysler Pasifica and got her price to 27,500.00. We took a couple days to think about it, they ran her credit and then said they shorted her money on a loan and she needed a down payment of 7200.00. I started to dig into it and it turns out that they raised the price (of the very same vehicle) $5,000.00. So they were trying to get the bank to approve more money than we were told the van would cost. You should have heard the excuses. It was so much crap we got up and walked out. I can't believe they would try to scam a young mother with a disabled child who will need to hold on to this vehicle for YEARS once the mod is done for a wheel chair. It was disgusting and the Finance guy (Kevin Miller, that's what John told us his name was) never even came out to talk. I am sure he could not face the people he was trying to screw. I promise this will be ALL OVER social media and don't buy a car from them if you want to protect your wallet (or have any conscious empathy for people in these circumstances). More
by Drone Pilot
Employees Worked With
John Niehans
August 28, 2017
Helpful, fast, and friendly Rachel was great to work with. Had everything ready when I arrived and her finance team worked hard to get me the best deal. I will always come back Rachel was great to work with. Had everything ready when I arrived and her finance team worked hard to get me the best deal. I will always come back to this dealership and Rachel. This is the second car I have leased from her and she always is very helpful! More
by Trish McDonald
Employees Worked With
Rachel True
August 24, 2017
Excellent. speed pf service was great. Paul was great. I came in for an oil change on 8/23/17. Met Paul at the service entrance. I was impressed with the speed of service. Paul was very knowledgeable of I came in for an oil change on 8/23/17. Met Paul at the service entrance. I was impressed with the speed of service. Paul was very knowledgeable of my check engine light issue explaining that it could be as simple as a loose gas cap, he was correct and my engine light is gone. More
by Fredrick L Rhorer
Employees Worked With
Paul-service dept
August 24, 2017
Chris Lett Salesman of the year Chris called me with a line on this Honda and it was the perfict car for me and my budget. He made the purchase smooth and simple. Thanks again Chris called me with a line on this Honda and it was the perfict car for me and my budget. He made the purchase smooth and simple. Thanks again More
by Iupui Dad
Employees Worked With
Chris Lett
August 23, 2017
New Car I just want to say how excited I was working with everyone in the dealership. The New Car GM Tim Rand, JD and Rachel were so helpful and knowledgeable I just want to say how excited I was working with everyone in the dealership. The New Car GM Tim Rand, JD and Rachel were so helpful and knowledgeable. We have been customers of Tom O'brien for several years and very excited that we purchased a vehicle from them. More
by Sanfran64
Employees Worked With
Tim Rand, JD Gumm, Rachel True
August 21, 2017
Wonderful experience after accident We got our first new car from Tom O'brien through Rachel two years ago. After this car was totaled in a hit and run, Rachel worked quickly to get us i We got our first new car from Tom O'brien through Rachel two years ago. After this car was totaled in a hit and run, Rachel worked quickly to get us in a new Jeep. Rachel, and Tom O'Brien helped us find the silver lining. Very friendly people, great service, will continue recommending and shopping at Tom O'Brien. More
by James A Sheets
Employees Worked With
Rachel True
August 18, 2017
EXCELLENT service! Everyone was so friendly and went above a beyond to help me get the Jeep of my dreams! From following up to my internet query, to getting me financed Everyone was so friendly and went above a beyond to help me get the Jeep of my dreams! From following up to my internet query, to getting me financed, to getting me in my brand new, purple Jeep Wrangler, the process was an easy and enjoyable experience! More
by purplejeepgirl
Employees Worked With
Jason James, Tim Rand, Rachel True
