Tom Masano Ford
Reading, PA
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We were very pleased with our dealers Matt and Shawn. I have leased a car through Masano for 3 years now and just recently bought from them. I had a fantastic experience in both cases and would definitely have leased a car through Masano for 3 years now and just recently bought from them. I had a fantastic experience in both cases and would definitely encourage my family and friends to use this dealer. My boyfriend will be car hunting in a few months and said that it is definitely where he would like to go. More
Over the years we have bought many new and used cars and trucks from different manufactures and dealerships. We can honestly say that this by far was the best experience that we have ever had. Our sales trucks from different manufactures and dealerships. We can honestly say that this by far was the best experience that we have ever had. Our sales person, Mike Ludwig, went out of his way to do everything that he could to make us feel very comfortable when purchasing our Lincoln MKX. He wasn't pushy; he was very patient and knowledgeable. We talked to Mike several times before we purchased the vehicle. He even worked with us during his day off. We left very happy with our purchase, our salesman, Mike and the dealership overall. We would definitely recommend Tom Masano Ford to family and friends. We would purchase another vehicle from this dealership and Mike. More
My wife and I were very pleased with the service we received at Tom Masano Ford. Everyone was very helpful from helping us pick out the perfect car to finding the right financing. Our financing situati received at Tom Masano Ford. Everyone was very helpful from helping us pick out the perfect car to finding the right financing. Our financing situation was a little challenging but that did not stop them. This was the second time we purchased a car from Tom Masano Ford and we have always received top notch service. More
Pete was fantastic. He was completely honest with me about price and financing. He was able to help me get out of a SUV and get into a car. I was able to get a 2007 Chrysler Sebring Limited and roll o about price and financing. He was able to help me get out of a SUV and get into a car. I was able to get a 2007 Chrysler Sebring Limited and roll over my negative equity from my other car and still keep my payment within the budget I was looking for. I would HIGHLY recommend Tom Masano Ford to anyone who is looking for a new car. Pete was AWESOME to work with. More
I am very pleased with the service that we received in this dealer. When we went in, Jose immediately came to our assistance. He was very honest and friendly and was willing to work with us at the time of this dealer. When we went in, Jose immediately came to our assistance. He was very honest and friendly and was willing to work with us at the time of purchase. We were in a hurry to purchase and we were able to walk out of there with a car that same night. Jose was wonderful and the rest of the staff too. Everyone was very helpful and friendly. I would definitely come and purchase another vehicle from this dealer. Thank you very much, Calitchi Melendez More
Jim took the time to listen to our time constraints. We knew what we wanted. He was able to get us a great price for our vehicle so that we could best afford the new Taurus, we wanted to buy. Deal done knew what we wanted. He was able to get us a great price for our vehicle so that we could best afford the new Taurus, we wanted to buy. Deal done in an expedited manner. Professional and polished organization More
I've bought quite a few cars/trucks in the past but dealing with this dealership has been my best experience yet. They were friendly, and it came across as being genuine, which I'm sure it was. They dealing with this dealership has been my best experience yet. They were friendly, and it came across as being genuine, which I'm sure it was. They gave me a far better deal, both on my trade-in and they're selling price, than any other dealer that I have been shopping at. I drove 3.5 hours to this dealership and it was well worth it. I had been shopping for a Mustang GT for quite a while (needed the perfect one). I saw that the Tom Masano had a few so I made few calls, drove down on a Saturday, then drove home with my new Mustang. My first dealings were with Mike Ludwig over the phone but he was unable to be there on the Saturday that I was going to visit. He made sure that I was taken care of though. I ended up dealing with Pete Griffin, he was great to deal with also. He was extremely knowledgeable about the Mustang, Ford and the Dealership. Both my wife and I were very impressed with him. He was also very "in-the-know" about electric cigarettes, but that's another story :). In general, the entire team made the shopping and buying experience a FUN experience which is what it should be when you're 47 years old and shopping for your first Mustang GT that you've wanted since you were a kid. Ps. Don't want to forget Sean Doyle in financing and sales manager J. Ambrosi. Both played a big part in making this an enjoyable experience. Thanks Guys, John Knighton More
Our sales associate, Pete Griffin, did not take us serious in buying a car. He was too busy to help us and was walking around in circles most of the time. He did not help us buy a car. We were at the serious in buying a car. He was too busy to help us and was walking around in circles most of the time. He did not help us buy a car. We were at the dealership for an hour and a half. Pete gave up on us and told us that there is nothing more he could do for us. Pete was very self centered and was not interested in his customers. He wnever asked us any questions to get to know us or what we were interested in. We left the dealership very disappointed. We would not recommend Tom Mesano Ford Lincoln and mercury to anyone. They have a bad reputation now in my eyes. More
We had the very best experience with purchasing our vehicle. We bugged Mike so many times before we could make a purchase. He worked hard to make sure we were happy and got what we wanted. we drove 300 vehicle. We bugged Mike so many times before we could make a purchase. He worked hard to make sure we were happy and got what we wanted. we drove 300 miles, for our truck, and would do it again to purchase a vehicle from Mike!!!! More
My experience at Tom Masano Ford Lincoln Mercury was more than outstanding. I was looking for a used pick up truck for my business. I had two vehicles to trade and wasn't sure what to expect. Darren Brown, s than outstanding. I was looking for a used pick up truck for my business. I had two vehicles to trade and wasn't sure what to expect. Darren Brown, salesman from Tom Masano offered me a more than fair trade amount and when he told me the price on the Nissan King Cab Frontier I thought I needed to make that truck mine. The next day I was late in getting there, Darren Brown already had the truck down out of the lot for me to check it out. It was well after closing and Darren Brown was still very patient while I brought my trades in, we got all the paperwork together, finished and finalized it on Monday per my request. I'd personally like to thank Tom Masano and would refer Darren Brown to anybody looking for a car/truck, new/used Thank You Tom Masano Bob Estrada More